service desk associate

3 weeks ago


Bengaluru, Karnataka, India Randstad Full time

Key Responsibilities:Onboarding & Enablement Support:Funding Program Support:Activity SubmissionCompliance guidelinesClaiming processTroubleshooting & Escalation Support:Address partner inquiries and troubleshoot issues related to partner tools and programs.Provide clear solutions to FAQs.Manage escalations and offer advanced troubleshooting to ensure timely resolution.Skills :Experience in helpdesk support roles.Strong communication skills, with the abili



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