Data Team Lead

Job Overview Independently manage end-to-end delivery of data management services for single multi-service projects ensuring quality deliverables on time and within budget to customer satisfaction Provide comprehensive data management expertise to Clinical Data Management CDM team to provide high quality data management products that meet customer needs Provide leadership and vision to the team in the areas of project planning execution and close-out financial management communications and milestone deliverables May perform role of Data Team Lead DTL Program Lead Customer Site Manager and or a leadership role in a specific CDM task e g Subject Matter Expert SME Comply with Good Clinical Practices GCPs applicable regulatory guidelines SOPs policies and where available CDM guidance documents Should have experience in study setup all DM activities Did setup of minimum 2-3 studies on Rave Platform Experience in writing URS for Data review reports Screens and Edit Checks UAT experience Essential Functions Client Management Serve as primary point of contact for customer on data management deliverables manage multiple large studies or program of studies possibly global Provide leadership and senior support to DTLs on multiple large global studies programme of global studies Provide leadership and senior support to DTLs on multiple large global studies programme of global studies Provide project management expertise working with customer data managers key decision makers and internal team members to manage continuous process improvements issue escalation workload projections and provide technical expertise Lead direct negotiations with customer e g timelines financial process resources Maintain strong customer relationships Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations Service Management Meet with Data Operations Coordinator DOC and or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables provide training and development on data management expertise to junior team members Establish strong communications with Data Operations team functional leads project managers and all other stake holders Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects Serve as the escalation point for unresolved data issues independently work with client data managers vendors internal team members for resolution Ensure appropriate resources are assigned to meet project deliverables Create and or review and sign-off on all data management plan DMP documents Ensure service and quality meet agreed upon specifications per the DMP and contract SOW Implement proactive quality management plans across multiple projects programmes customer account Manage service performance and provide leadership to identify root causes of issues and implement remedial actions Continuously look for opportunities to improve service develop and work with team to implement plan to re-organise and drive change possibly across a customer account Ensure timely follow-up and resolution of compliance issues Serve as Subject Matter Expert SME Provide leadership and expertise in a specific CDM task or technology Serve as customer site lead for one or more customers Train and mentor junior DTL staff in DM expertise may coordinate the work of more junior DTL staff Independently maintain internal tracking databases and systems Financial Management Business Development Support Independently manage SOW budget Review financial reports on a monthly basis and participate in project reviews as requested Identify out of scope tasks and track change orders to completion Participate in pricing discussions across customer account Serve as Project Manager for single service DM projects including financial tracking revenue recognition and invoicing Independently support RFP process review RFP documents pricing attend bid defense Other Independently bring process improvements and solutions to the CDM team CDM department Lead a focus team or global or local best practice team Communicate lessons learned and or present in CDM workshop s Manage the development and implementation of new technology or tool Present at professional conferences and or publish articles in professional journals Provide review and expert opinion in developing revising and maintaining core operating procedures and work instructions Perform other duties as directed by the functional manager Qualifications Bachelor s Degree Health clinical biological or mathematical sciences or related field Req 7 years direct Data Management experience including 5 or more years as a CDM project lead Equivalent combination of education training and experience Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle i e large trials of at least 1000 patients Demonstrated expert data management skills and advanced knowledge of the data management process e g therapeutic area extensive knowledge in DM processes SAE reconciliation external data vendor reconciliation management of local laboratory data and or new technology Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently Knowledge of Medical Terminology Pharmacology Anatomy and or Physiology Knowledge of operating procedures and work instructions and the ability to apply them in practice Knowledge of Good Clinical Practices and relevant regulatory guidelines Excellent communication interpersonal customer service and teamwork skills Excellent organizational and problem-solving skills Excellent project management skills Ability to work independently Comprehensive understanding of clinical drug development process Ability to establish and maintain effective working relationships with coworkers managers and customers Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle i e large trials of at least 1000 patients Demonstrated expert data management skills and advanced knowledge of the data management process e g therapeutic area extensive knowledge in DM processes SAE reconciliation external data vendor reconciliation management of local laboratory data and or new technology Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently Knowledge of Medical Terminology Pharmacology Anatomy and or Physiology Knowledge of operating procedures and work instructions and the ability to apply them in practice Knowledge of Good Clinical Practices and relevant regulatory guidelines Excellent communication interpersonal customer service and teamwork skills Excellent organizational and problem-solving skills Excellent project management skills Ability to work independently Comprehensive understanding of clinical drug development process Ability to establish and maintain effective working relationships with coworkers managers and customers IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide Learn more at