Linux Support Engineer

3 weeks ago

Pune, Maharashtra, India CSpace Web Solutions Pvt. Ltd Full time
CSpace Web Solutions is an IaaS provider for SMEs and Universities in India established in 2014. We provide managed services to automate daily routine, monitor infrastructure and secure endpoints. To learn more please visit https://cspacewebsolutions.com

Responsibilities

Server Management:

- Manage, configure, and maintain both physical and virtualized servers (Linux and Windows)
- Install, configure, and manage operating systems and essential services through remote consoles (IPMI, IDRAC, KVM).

Virtualization Expertise:

- Work with virtualization tools such as Proxmox, SolusVM, Virtualizor and Hyper-V.

Network and Tools Management:

- Handle tools like cPanel/WHM, Plesk, routers, and switches.
- Ensure smooth operations of DNS, email servers, Apache, MySQL/MariaDB, IIS, and MSSQL.

Protocol and Communication Management:

- Expertise in protocols such as SMTP, IMAP, POP3, HTTP, DNS, FTP, and SSH.

Problem Analysis and Resolution:

- Monitor hardware, applications, and network status and proactively resolve issues

Scripting and Automation:

- Familiarity with scripting languages to automate and streamline processes.

Collaboration and Communication:

- Communicate effectively with clients to resolve issues.
- Maintain strong analytical skills to troubleshoot and solve technical challenges.

People Management and Leadership :

- Foster collaboration and manage team performance to ensure high-quality service delivery.
- Provide mentorship and guidance to teammates through coaching.
- Lead technical operations in mission-critical hosting infrastructure environments.

Requirements

- 2-4 years of experience in a web hosting industry.
- Expertise in cPanel/WHM, Plesk, and server environments (Linux and Windows).
- Proficiency in on-premise virtualization tools (Proxmox, SolusVM, Virtualizor)
- Have experience with Automation Deployment with Ansible, NOC-PS,
- Can monitoring with like Librenms, Zabbix, Icinga2, Grafana/Prometheus/AlertManager Stack.
- Strong understanding of networking and server fundamentals, DNS, and protocols.
- Excellent problem-solving, communication, and leadership skills.
- Marathi/Hindi/English Communication skills.

Our Offer:

- Flexible Working Hours
- Cloud Server for Personal Development and Learning
- Access to Company E-Learning Portal + Certifications to kick-start your Career.
- 1:1 Bi-Weekly Mentoring to develop your career path
- This position requires on-site work in Shivajinagar. Pune, India.

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