▷ [Only 24h Left] Quality Analyst

At SiteMinder we believe the individual contributions of our employees are what drive our success That s why we hire and encourage diverse teams that include and respect a variety of voices identities backgrounds experiences and perspectives Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so It s in our differences that we will keep revolutionising the way for our customers We are better together What We Do We re people who love technology but know that hoteliers just want things to be simple So since 2006 we ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply We ve helped everyone from boutique hotels to big chains enabling travellers to book igloos cabins castles holiday parks campsites pubs resorts Airbnbs and everything in between And today we re the world s leading open hotel commerce platform supporting 50 000 hotels in 150 countries - with over 130 million reservations processed by SiteMinder s technology every year About the Customer Operations Enablement Specialist role This role will sit within the Business Assurance team which is part of Business Operations As a Quality Analyst in Business Assurance team you will be working on projects and enhancements on a continuous release cycle Kanban Sprint frameworks alongside highly skilled and experienced developers admins and Business Analysts We are looking for a strong Quality Analyst with strong expertise in both manual and automated testing The ideal candidate will have hands-on experience with test automation tools solid understanding of Salesforce CRM platforms and a proven ability to deliver high-quality testing outcomes in Agile environments What you ll do Attend standups requirement discussions and solution workshops with Business Operations teams Collaborate with BAs to understand user stories analyse system impacts and design effective test scenarios Define and maintain QA processes to ensure fast accurate and high-quality testing outcomes Design develop and execute automated test scripts using automation tools such as Selenium UiPath or equivalent frameworks Create execute and review manual and automated test cases document results and manage defects with development teams Build and continuously enhance test suites with a strong focus on regression coverage for every release Work under tight deadlines across multiple projects and enhancements Drive automation initiatives with a focus on expanding test automation across the ecosystem What you ll have Having extensive experience in Software Automation Testing including hands-on experience on Salesforce Mandatory and other CRM platforms Proven hands-on experience with test automation tools such as Selenium UiPath Tosca or similar Solid experience in manual testing test planning and execution preferably within Salesforce environments Hands-on experience testing Salesforce-specific features such as Flows Validation Rules Triggers Apex Integrations APIs and Lightning Web Components LWCs Strong knowledge of QA methodologies automation frameworks and test management tools e g JIRA TestRail etc Experience in defining test strategies regression planning and automation roadmaps Knowledge of Salesforce data model profiles roles sharing rules and ability to validate field-level security across UI and API Experience testing integrations between Salesforce and external systems REST SOAP APIs middleware Marketing Service platforms Familiarity with Agile delivery methodologies and cross-functional team collaboration Able to prioritise tasks and manage time across multiple projects to achieve on-time deadlines ISTQB Salesforce Administrator and or Sales Service Cloud certification s preferable Our Perks Benefits - Hybrid working model in-office from home - Mental health and well-being initiatives - Paid birthday study and volunteering leave every year - Sponsored social clubs team events and celebrations - Employee Resource Groups ERG to help you connect and get involved - Investment in your personal growth offering training for your advancement Does this job sound like you If yes we d love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch When you apply please tell us the pronouns you use and any adjustments you may need during the interview process We encourage people from underrepresented groups to apply