Ms Expert Transmission

2 weeks ago

Bangalore Karnataka, India NOKIA Full time

Job Category Customer Services Degree Level Bachelor s degree As an IP Expert the individual will be responsible for the end-to-end management of network operations ensuring the stability efficiency and performance of IP infrastructure The role involves providing advanced technical consultation to internal teams and external customers addressing complex network-related issues and ensuring the timely resolution of technical queries and incidents Responsibilities Providing technical support for IP Core nodes Analysis Troubleshooting fixing the issues reported on already deployed to end customer user Provide technical operations support to the customer team offer support and facilitate competence development for local technical teams Manages technical escalations for internal technical requests emergency cases and outages as well as those directed towards customers Support customers network performance and evolution manage network SW and HW configuration information Acts as the prime technical interface towards customers subcontractors and 3rd party suppliers as well as internally towards several organizations Liaise closely with Multiple teams to work on the operational faults and technical management to ensure the network stability Monitors and reports customers life network performance and acts to ensure the network s availability including e g customer SLA fulfilment Qualifications You have 10-14 years of experience with a B E B Tech M E M Tech MCA degree in Telecommunication Engineering Computer Science or equivalent Must have a strong understanding of Protocols TCP IP IPv4 IPv6 addressing IP subnetting VLAN s Ethernet SNMP management Telnet SSH HTTP HTTPS TACACS Proficiency in Designing Implementing Troubleshooting IP MPLS Network core and services design including L2 VPNs and L3 VPNs Seamless MPLS Segment Routing Analyse and resolve network hardware and software connectivity issues Network Tools analysis for capacity planning and proactive fault finding It would be nice if you also had Knowledge Hands-on experiences of protocols OSPF ISIS BGP signaling protocols RSVP-TE LDP Relevant certifications e g CCNA CCNP NRS-I NRS-II are a plus About the Team Some of our benefits Flexible and hybrid working schemes A minimum of 90 days of Maternity and Paternity Leave with the option to return to work within a year following the birth or adoption of a child based on eligibility Life insurance to all employees to provide peace of mind and financial security Well-being programs to support your mental and physical health Opportunities to join and receive support from Nokia Employee Resource Groups NERGs Employee Growth Solutions to support your personalized career skills development Diverse pool of Coaches Mentors to whom you have easy access A learning environment which promotes personal growth and professional development - for your role and beyond

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