Fulfilment Leader Apac

At Tetra Pak we commit to making food safe and available everywhere and we protect what s good - protecting food protecting people and protecting the planet By doing so we touch millions of people s lives every day And we need people like you to make it happen We empower you to reach your potential with opportunities to make an impact to be proud of - for food people and the planet Job Summary As a Fulfilment Leader APAC you ll manage day-to-day operations within the regional fulfilment team which is part of the Integrated Supply Chain ISC at Business Unit Processing Solutions Equipment PSE The role oversees a team of Shipping Coordinators and Sales Order Owners ensuring efficient execution of capital equipment orders-from order creation to final delivery You will drive visibility compliance and continuous improvement for the Order to Fulfil process in close interaction with markets This is a people manager role based in Chakan Pune India reporting to the Fulfilment Manager in Sweden What you will do As our Fulfilment Leader APAC you will Lead develop and engage a regional team of Shipping Coordinators and Sales Order Owners Ensure smooth execution and real-time tracking of customer orders with timely exception handling Oversee outbound logistics from internal and external factories ensuring timely compliant and cost-effective shipping Ensure adherence to safety compliance and export regulations Act as the first point of equipment escalations ensure structured timely and effective resolution of customer delivery issues that impact delivery performance Ensure the Fulfilment team acts as a control tower by continuously monitoring order execution providing visibility to stakeholders maintaining plan accuracy and communicating exceptions promptly Monitor and report on KPIs such as order fulfillment rate on-time delivery and visibility metrics Drive continuous improvement and support digital transformation in fulfilment processes Foster strong collaboration across ISC functions project centers and Market Operations We believe you have Master s degree or equivalent in Engineering or Business Administration Proven experience in supply chain logistics and or order fulfilment leadership roles Experience managing 3PL providers and understanding of trade flow across global operations export regulations compliance and safety standards Strong leadership skills with a track record of team development and engagement Proficiency in ERP systems and digital tools for order tracking and reporting Strong understanding of process design and operational optimization Excellent problem-solving skills and ability to make decisions and prioritize under pressure Strong communication and collaboration skills across functions and regions with proficiency in English Furthermore we believe that you have the ability to ensure a high order fulfillment rate and excellent customer experience through strong end-to-end visibility timely and complete delivery of capital equipment and rapid issue resolution supported by effective stakeholder collaboration We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape A culture that pioneers a spirit of innovation where our industry experts drive visible results An equal opportunity employment experience that values diversity and inclusion Market competitive compensation and benefits with flexible working arrangements Apply Now If you are inspired to be part of our promise to protect what s good for food people and the planet apply through our careers page at This job posting expires on 15 Oct 2025 If you have any questions about your application please contact Wicha Sribanyen Diversity equity and inclusion is an everyday part of how we work We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide