Desktop Support Specialist
14 hours ago
Job Description Shift Timings : 7:00 am TO 15:00 pm IST Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break/fix issues of windows and mac computers Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal performance of equipment Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. 2-4 years of experience in a desktop support or similar role. Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications. Experience with Active Directory, group policies, and user account management. Familiarity with remote desktop tools and support software. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
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Desktop Support Specialist
2 weeks ago
Nagpur, India Sharp Brains Full timeJob Description Job Details: Position: Desktop Support Specialist L1 (On-site) Role Type: Full Time Onsite Freelance Contractor Working Days: 5 Days Per Week Contract duration: 4 months Contract Type: Freelance / B2B contract Experience Required: More than 1 year as IT Support. Site Address: Nagpur, Maharashtra, India (On-Site) Languages required: English...
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Mumbai, India GramPro Business Services Pvt. Ltd. Full timeJob Description Recruiting for a scheduled commercial Bank Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is...
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Desktop Support
2 weeks ago
India Allied Digital Full time**Customer Support Engineer** **Profile of the position**: A Desktop Engineer specializes in troubleshooting technical issues for computer users. These issues could be either hardware or software related, and it’s the Desktop Engineer’s job to diagnose where the problem is and implement a solution for the user. **Duties and Responsibilities** - The...
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Desktop Support Specialist
1 day ago
India SISL Global Full timeMon- Thu : 4 Days a Week Shift Timings : 3 Days : Sea Woods, Navi Mumbai, Maharashtra – , 1 Day: Belapur Rd, Ghansoli, Navi Mumbai, Maharashtra Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. ·...
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Desktop Support Specialist
14 hours ago
Navi Mumbai, Mumbai, India SISL Global Full timeJob Description Mon- Thu : 4 Days a Week Shift Timings : 3 Days : Sea Woods, Navi Mumbai, Maharashtra 400706, 1 Day: Belapur Rd, Ghansoli, Navi Mumbai, Maharashtra 400710 Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced technical issues escalated from the...
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Support Specialist
3 weeks ago
India System Soft Technologies Full timeJob Description Role: Support Specialist Horizon VDI Location: Remote in India Duration: 12 months Key Responsibilities Provide Level 13 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents Create, maintain, and update golden images for various user groups, including application packaging,...
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Desktop Engineering Support
5 days ago
India Luxoft Full timeProject Description: - Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity. Work with business partners to understand needs and pain points that impact productivity. Focus will primarily be on issues that arise during device migration of Merger and Acquisition activity Responsibilities: -...
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Desktop Support Management
5 days ago
Mumbai, India Tata Consultancy Services Full timeJob Description TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. What we are looking for Role: Desktop Support Management Experience Range: 3 - 6 years Location: Mumbai Interview Mode: Telephonic Must Have: 1. a strong...
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Desktop Support Engineer
3 weeks ago
Kolkata, India Glocal Healthcare Full timeJob Description Company Description Established in 2010, Glocal Healthcare aims to redefine healthcare by using technology to improve access, make it affordable, and ensure continuous improvement through data-driven interventions. Glocal operates ten hospitals across Uttar Pradesh, Bihar, West Bengal, and Odisha. Additionally, Glocal has launched over 130...
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Desktop Support Technician
2 weeks ago
India SISL Infotech Full timeYears of Experience:9+ Qualifications:Graduate Desktop Support Technician
