▷ Immediate Start Sales and Billing Executive

6 days ago

India Cochin Kochi Ernakulam HashRoot Full time

Job Description Overview: We are actively seeking a Sales and Billing Executive to join our team, playing a vital role in the intersection of technology, customer service, and business operations. The ideal candidate will possess a technical background, strong communication skills, and a proactive mindset in handling client interactions, with a focus on servicing both UK and US clients. Responsibilities: Technical Proficiency: - Demonstrate a foundational understanding of hardware components and basic network concepts to effectively communicate with clients on technical matters. Education and Experience: - Hold a technical degree in a related field, providing a solid background in technology applications. Billing and Invoicing: - Skillfully generate accurate and timely invoices for products and services, ensuring adherence to billing policies and procedures. Client Communication: - Professionally handle the sending of notices and termination notices, maintaining clarity and compliance with company policies, with a nuanced approach for UK and US clients. Chat Handling: - Provide support via chat, offering assistance with server details and addressing basic technical inquiries from clients in the UK and US. Proactive Issue Resolution: - Exhibit a proactive approach in addressing client issues, demonstrating the ability to navigate and resolve challenges with a positive and solution-oriented mindset. Qualifications: - A technical degree in a relevant field. - Basic understanding of hardware and network concepts. - Previous experience in invoice generation and notice handling is advantageous. - Exceptional written and verbal communication skills. - Proven ability to proactively manage and resolve client concerns. - Strong communication Skill

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