Hiring for uk customer support executive

4 days ago

Bengaluru, India Izee Manpower Consultancy Private Limited Full time

Job Description Description We are looking for a dedicated Customer Support Executive to join our team in India, providing exceptional service to our customers in the UK. The ideal candidate will assist in resolving customer inquiries, ensuring a positive experience and maintaining our high standards of customer service. Responsibilities - Respond to customer inquiries via phone, email, and chat in a timely and professional manner. - Provide accurate information regarding products and services to customers. - Resolve customer complaints and issues effectively, ensuring high levels of customer satisfaction. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve customer service processes and workflows. - Assist in the development of customer support materials and resources. Skills and Qualifications - Excellent communication skills in English (both verbal and written). - Strong problem-solving abilities and a customer-oriented mindset. - Proficiency in using customer support software and CRM systems. - Ability to work in a fast-paced environment and handle multiple tasks. - Familiarity with UK market trends and customer behavior is a plus. - Basic technical knowledge related to products and services offered. Hiring for uk customer support location Whitefield 2 way cab unlimited incentive Age 40 Call Tara@7019561979

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