Direct Connect Digital Capability Manager

Job Description Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Key Responsibilities - Develop and maintain the overall Direct Connectivity system, ensuring alignment with business goals and IT strategy. - Provide technical support for the Direct Connectivity platform, ensuring smooth day-to-day operations. - Investigate, troubleshoot and resolve complex issues, working closely with internal and external technical teams - Partner with the technology provider to track, communicate, and follow up on open issues until closure. - Maintain accurate documentation of issues, resolutions, configurations, and enhancements. - Identify new technical requirements (e.g., SAP integrations, new workflows, data interfaces) and document them for review and implementation. - Maintain comprehensive documentation for the solution, including architecture diagrams, data flow diagrams, and interface specifications - Assist with technical configurations, system monitoring, and user support as needed. - Ensure compliance with GxP, FDA, EMA, and 21 CFR Part 11 requirements, including audit trails and data integrity. - Oversee system testing, regression testing, and change management from a technical perspective. - Provide training and support to internal teams and external partners on the tool. - Provide technical insights and recommendations to improve system performance, scalability, and adoption. - Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions. - Stay up to date with industry trends and emerging technologies. - Foster a culture of continuous improvement by encouraging feedback and incorporating lessons learned into future projects. Qualification: - Bachelor's degree in computer science, Information Systems, Computer Engineering or equivalent is preferred. - 5-8 years of experience in System Integration, Enterprise Application Development with Java or JavaScript (Node JS, React JS), Relational Databases (e.g. PosgreSQL), Cloud environments. - Knowledge on Workflow technologies, ERP/MES systems, supply chain or manufacturing systems. - Ability to coordinate effectively with internal teams and the external technology provider. - Strong communication and presentation skills. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Responsibilities BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [Confidential Information] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.