Arabic Telecalling Executive

1 week ago

Muvattupuzha KL IN Maurya Centre For Ayurveda Ortho & Neuro Rehabilitation Full time

Job Title Arabic Telecalling Executive Industry Healthcare Experience 1-5 years Language Requirement Fluent in Arabic and English Other Preferences Marketing background and valid driving license preferred Key Job Roles Responsibilities 1 Telecalling Customer Engagement Make outbound calls to prospective and existing clients in Arabic Respond to inbound calls and resolve customer queries effectively Explain products services clearly and convincingly to Arabic-speaking clients Follow up on leads generated through marketing campaigns referrals or online inquiries 2 Sales Lead Conversion Persuade potential customers to purchase or subscribe to services Convert inquiries into actual sales by building trust and rapport Meet or exceed daily weekly monthly call and conversion targets 3 Marketing Promotion Support Assist the marketing team in running campaigns promotions and events Collect customer feedback and report market trends to the marketing department Coordinate with the digital marketing team to ensure messaging aligns with client needs 4 Database CRM Management Maintain accurate records of customer details interactions and outcomes in CRM Update databases regularly and ensure data privacy and accuracy 5 Field Support Visit clients or attend meetings when necessary Deliver marketing materials or conduct on-site customer verifications or demos 6 Customer Relationship Management Build and maintain positive relationships with clients to encourage repeat business Address any post-sale queries or complaints and coordinate with internal teams 7 Reporting Prepare daily weekly reports on call status feedback lead conversions etc Share customer insights with the sales marketing team for continuous improvement Skills Required Fluency in Arabic spoken written and English is preferred Strong verbal communication and persuasion skills Familiarity with CRM tools and Microsoft Office Basic understanding of sales and marketing strategies Good time management and organizational skills Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Food provided Ability to commute relocate Muvattupuzha Kerala Reliably commute or planning to relocate before starting work Required Language Arabic Required English Required Work Location In person

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