Telecalling Executive

1 day ago

Kunnamkulam KL IN T T DEVASSY JEWELLERY Full time

Role Overview TT Jewellery is looking for a meticulous and customer-focused Telecaller Executive to join our team remotely The primary responsibility of this role is to verify and validate customer information and ensure the accuracy of data collected during telemarketing or sales calls Key Responsibilities Customer Information Verification Make outbound verification calls to confirm and validate customer details such as name contact information and other relevant data Data Accuracy Ensure all customer data entered into the system is accurate complete and up-to-date Follow-up Conduct follow-up calls to customers to clarify or update any discrepancies or incomplete information Documentation Maintain detailed records of verification outcomes including updates made to customer profiles Compliance Ensure all interactions comply with company policies and relevant regulations maintaining confidentiality of customer information Reporting Provide regular reports on verification outcomes highlighting any issues or trends that may require attention Qualifications Education High School Diploma or equivalent Experience Previous experience in customer service telecalling or data verification roles is preferred Communication Skills Strong verbal communication skills in English and the local language Attention to Detail High level of accuracy and attention to detail in verifying and recording customer information Tech Savvy Proficiency in using computer systems and basic data entry Organizational Skills Ability to manage time effectively and handle multiple verification tasks efficiently Benefits Flexible working hours Comprehensive training and ongoing support Job Type Part-time Pay From 12 000 00 per day Benefits Flexible schedule Education Higher Secondary 12th Pass Preferred Experience total work 1 year Preferred Sales 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

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