Telecalling Executive

3 weeks ago

Shimoga KA IN Sturdy Groups Full time

Job Title Telecalling Executive Job Summary The Telecalling Executive is responsible for handling outbound and inbound calls to promote products or services generate leads provide customer support and maintain customer satisfaction The role requires excellent communication skills persistence and a customer-centric attitude to achieve individual and team targets Key Responsibilities Make outbound calls to potential and existing customers to promote products or services Handle inbound calls and resolve customer queries efficiently Explain product features benefits and pricing to customers clearly and persuasively Generate leads identify sales opportunities and follow up with interested customers Maintain and update customer databases with accurate call and interaction details Achieve daily weekly and monthly call and sales targets Follow communication scripts and adhere to call quality and compliance guidelines Build and maintain strong customer relationships through effective communication Escalate complex issues to senior team members or supervisors as needed Provide feedback to management on market trends customer needs and service improvements Qualifications Skills Minimum qualification High school diploma Bachelor s degree preferred Proven experience as a telecaller telesales representative or customer service executive Excellent verbal communication and interpersonal skills Good command of Insert Language s e g English Hindi regional languages Ability to handle rejections and remain positive under pressure Basic computer knowledge MS Office CRM software data entry Strong persuasion and negotiation skills Target-oriented and self-motivated Job Types Full-time Permanent Pay 10 000 00 - 12 000 00 per month Work Location In person

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