Team Lead

2 weeks ago

Pune Maharashtra, India R3 Consultant Full time

Job Title- Team Leader Spanish Voice Process Location Pune India Onsite Summary We are seeking a dynamic and experienced Team Leader to oversee the Spanish Voice Process team at our Pune location The ideal candidate will be fluent in Spanish possess excellent communication and leadership skills and demonstrate a proven ability to manage and motivate teams to achieve performance targets Key Responsibilities Team Management Supervise mentor and guide a team of Spanish-speaking agents to ensure high performance and professional development Performance Monitoring Track and evaluate individual and team performance against established metrics KPIs SLAs and provide actionable feedback Process Improvement Identify process gaps and implement improvements to enhance efficiency productivity and customer satisfaction Client Interaction Act as the point of contact for client escalations process updates and feedback related to the Spanish voice process Training and Development Organize regular training sessions to upskill the team in language proficiency process knowledge and soft skills Reporting Prepare and present periodic performance reports to senior management highlighting achievements challenges and proposed solutions Compliance and Quality Ensure adherence to company policies quality standards and regulatory guidelines Requirements Language Proficiency Fluency in Spanish both spoken and written and English Experience Minimum 2-4 years of experience in a similar role in a BPO Call Center environment Prior experience managing Spanish voice processes is preferred Education Graduate in any discipline certification in Spanish is a plus Skills Strong leadership and people management abilities Excellent problem-solving and decision-making skills Strong organizational and multitasking abilities Proficiency in MS Office Excel Word PowerPoint

  • Team Lead

    6 days ago

    Pune, Maharashtra, India Team Computers Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    We have excellent opening for the position of Team Leader.Qualification: Any graduateExperience: 5 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service Operation and Continual...

  • Team Lead – Appointment Generation

    1 week ago

    Pune, Maharashtra, India Only B2B | Lead Generation & Marketing Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...

  • Team Leader

    1 week ago

    Pune, Maharashtra, India Team Computers Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer)Qualification: Any graduateExperience: 4 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service...

  • Lead Generation

    1 week ago

    Pune, Maharashtra, India Lead Crafter Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    * Greetings from Starhire consultancyURGENT HIRING*Lead Generation Executive And Demand Generation Executive (EXPERIENCED)*Are u ready to elevate your career with an exciting role in lead generation and demand genaration? Join our dynamic teamPosition:Lead Generation Executive/Demand Generation Executive*Location:NIBM Road , Pune*What we're looking...

  • Team Lead

    4 weeks ago

    Pune, Maharashtra, India R3 Consultant Full time

    Job Title Team Lead - International BPO US Healthcare Location Hinjewadi Pune Salary Range 6 - 8 LPA Joining Immediate joiners preferred Company Overview We are a leading US-based healthcare company with a strong presence in Pune Our mission is to deliver world-class healthcare support services with a focus on quality compliance and customer...

  • Team Lead

    6 days ago

    Hinjewadi, Pune, Maharashtra, India Onelab Ventures Full time ₹ 1,50,000 - ₹ 25,88,081 per year

    About the RoleWe are looking for an experienced Team Lead with strong expertise in Python, project management, and AI/ML technologies. The ideal candidate will be responsible for leading a development team, ensuring successful project delivery, and managing client and stakeholder expectations.Key ResponsibilitiesLead, mentor, and guide a team of software...

  • Copy Lead

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Team Pumpkin Full time

    About Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...

  • Team Lead

    1 week ago

    Yerwada, Pune, Maharashtra, India Prategk Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Team Lead Developer (5–7 Years Experience)Location: YerwadaEmployment Type: Full-TimeCompany: Protegk IT Solutions Pvt LtdAbout the Role:We are looking for a highly motivated and experienced Team lead Developer with 5 to 6 years of hands-on experience to join our growing development team. You will be responsible for building, maintaining, and...

  • Team Lead

    2 days ago

    Pune, India Worxpertise Group Full time

    Title: Team Lead - B2BLocation: Pune (On-site)Department: Business Development / Inside SalesExperience: 3-5 YearsQualification: Graduate / PostgraduateRole Overview:The Team Lead B2B will be responsible for leading a team of tele-executives to identify and engage target banking and financial institutions, promote solution offerings, and drive business...

  • Team Lead

    2 weeks ago

    Pune, Maharashtra, India One97 Communications Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company DescriptionOne97 Communications Ltd. is India's leading mobile-internet company offering digital goods and services to mobile consumers under the Paytm brand. The company provides mobile advertising, marketing, and payment solutions for merchants. One97 is backed by top investors including SAIF Partners, Intel Capital, SAP Ventures, and Silicon...