Senior Gainsight Developer
7 days ago
Job Description Company Description Emperen Technologies, founded in 2010, is a values-driven consulting company dedicated to delivering real results for clients. We have built strong relationships with Fortune 500 companies, non-profits, and startups. Our approach is designed to provide scalability and flexibility to navigate the modern technological landscape effectively. Emperen's success comes from a seamless delivery model tailored to unique client challenges, and we continuously seek ways to improve our services. Our team is made up of top talent, inspired by our vision and driven by client demand. Role Description This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean, efficient code. The role will also involve analyzing user requirements, refining system specifications, and ensuring the highest levels of quality and performance. Qualifications Job Title: Senior Gainsight Developer/Admin/Support Job Type: Contract (long term) Location: Pune Core Experience - 5+ years in technical support or engineering (preferably SaaS). - 2+ years hands-on with Gainsight administration/support. JD: The role involves end-to-end solution design and delivery by translating Customer Success (CS) and VOC team requirements into actionable JIRA stories, refining them through stakeholder discussions, and implementing tested solutions in Gainsight. It includes creating enablement documentation, managing scorecards, success plans, and opportunity processes, integrating usage data to drive health scores and CTAs, and customizing company structures and dashboards. The position also focuses on strategic planning by exploring unused Gainsight features, analyzing churn data, and fostering innovation through idea reviews and sprint allocations. Additionally, the role requires leading a small technical team, documenting architecture changes, fixing production bugs, and ensuring smooth execution of CS initiatives. - Bachelor's degree in Computer Science, Information Systems, or related field. - 5+ years of experience in technical support or engineering roles, preferably in SaaS environments. - 2+ years of hands-on experience with Gainsight administration or support. - Strong understanding of customer success processes and data models. - Proficiency in SQL, APIs, and data integration tools (e.g., Salesforce, Snowflake, Segment). - Familiarity with Gainsight features like Rules Engine, Journey Orchestrator, and Reporting. - Excellent problem-solving, communication, and interpersonal skills. ITIL, Gainsight Admin Certification, or other relevant certifications are a plus.
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Senior Gainsight Developer
1 week ago
Pune, Maharashtra, India Emperen Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per yearThis is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean, efficient code. The...
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[Urgent] Senior Gainsight Developer
6 days ago
Pune, India Emperen Technologies Full timeJob Description Role Description This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and...
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Senior Gainsight Developer
3 weeks ago
Pune, India Emperen Technologies Full timeRole Description :This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role.The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean,...
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Gainsight Developer
3 weeks ago
Pune, India Teqfocus Consulting Full timeJob Title: Gainsight DeveloperLocation: Remote (PAN India)Employment Type: Contract (Fulltime) About the RoleWe are looking for an experienced Gainsight Developer to support, enhance, and extend the Gainsight platform for our client. The ideal candidate will have strong expertise in Gainsight development, workflows, surveys, and Salesforce integrations,...
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Gainsight Developer
3 weeks ago
Pune, India Munif Enterprise Consulting Full time5+ years Exp 1 Year Duration Skills- JD Attached • Bachelor's degree in Computer Science, Information Systems, or related field. • 5+ years of experience in technical support or engineering roles, preferably in SaaS environments. • 2+ years of hands-on experience with Gainsight administration or support. • Strong understanding of customer success...
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Gainsight Developer
1 week ago
Pune, Maharashtra, India Munif Enterprise Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year5+ years Exp1 Year DurationSkills- JD Attached• Bachelor's degree in Computer Science, Information Systems, or related field.• 5+ years of experience in technical support or engineering roles, preferably in SaaS environments.• 2+ years of hands-on experience with Gainsight administration or support.• Strong understanding of customer success processes...
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Gainsight Administrator
5 days ago
Pune, Maharashtra, India Level Access Full timeInterested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you. Level Access is seeking a dedicated Gainsight Administrator to join our Technology department. The role includes managing and optimizing the Gainsight platform,...
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Gainsight Administrator
2 weeks ago
India Acquia Full timeJob Description Acquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that...
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Gainsight Administrator
3 weeks ago
Pune, India Acquia Full timeAcquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers,...
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Gainsight Administrator
5 days ago
Pune, Maharashtra, India Acquia Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAcquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers,...
