Customer Service Representative

1 day ago


Nashik, India NIIT Full time

#NIIT is Hiring 🚀 Join our MNC Healthcare Client as a Customer Service Specialist (Voice – HRO Process) If you love helping people and delivering great customer experiences, this role is for you We're looking for enthusiastic, customer-focused talent to join our team in Airoli, Mumbai. 🌟 Role Highlights - Job Type: Customer Support – Voice - Location: Work from Office (Airoli) - Schedule: 5 days working, rotational week-offs - Shift: Night shift - Cab: One-way 🔍 What You’ll Do - Handle inbound calls & resolve customer queries - Deliver first-call resolution - Maintain AHT, CSAT & compliance metrics - Document interactions properly - Share ideas to improve processes 🎯 Who Can Apply - Great communication skills - Comfortable with night shifts - Basic MS Office & computer knowledge Eligible Degrees: B.Com, BBA, B.Pharma, B.A, B.Sc ❌ Not Eligible: B.Tech, BCA, B.Sc IT ✔ Undergraduates can also apply 💼 What You Get - Strong career growth opportunities - Performance-based incentives - Skill development programs - 5-day workweek & work-life balance - Fun, engaging work culture - Insurance benefits 📩 Apply Now: Jasleen.2.Kaur@niitmts.com 📞 Contact: 7042458078 #Hiring #CustomerService #HealthcareJobs #VoiceProcess #Airoli #MumbaiJobs #NIIT #JobOpening #NowHiring



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