Program Manager

2 weeks ago


Noida India Birlasoft Full time

Job Description Area(s) of responsibility The delivery leader is accountable and responsible for driving account growth, P&L, Operational metrics jointly with the SVH and Client Partner and maintaining existing client relationships in order to ensure achievement of planned growth and delivery targets. - To bring insurance industry knowledge, best practices, innovation and cutting-edge technology to our clients in the BFSI industry to deliver business value - To work with leading INSURANCE clients, to help maximize value to the client in the business - Looking for individual with hands-on experience in defining and implementing strategy programs in the area of business transformation, define and optimize go-to market channels, design the product and services, increase customer life time value, define service to delight customers and optimize marketing spend. - Experience in Pricing & new Product/service design: leveraging analytics to design new products and services in the banking and financial services space. - Domain experience in P& Insurance. Preferred: Experience of working with US P&C Insurance clients. Key Result Areas Activities P&L Management - Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, Handled accounts (P&L) spread across various GEOs. - Ensures the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBTIDA, Operational metrics - EE and EN and aligned SG&A costs - Conducts monthly reviews on revenue margin, pipeline, utilization - Identify key parameters of improvement for vertical growth and margins - Lead and implement all cost related initiatives for VBUs and direct projects



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