Customer Service

3 hours ago


Kolkata West Bengal, India TATA CAPITAL Full time

Key Objective of the Job Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team Execute all activities campaigns as planned by the respective Digital Sales Manager Displaying customer centricity by executing all customer interface processes within defined timelines Collaboration with various internal external teams Contact Center Internal Business teams Aggregators to ensure timely service to all customers seeking a mortgage product Major Deliverables Meet exceed business targets in terms of profitability optimum product mix and quality of sourcing Should prove to be the one-point contact for all financial needs for his her customer Zero error in adherence to policies and systems as specified Quality of files sourced should be as per specified guidelines Forging targeted number of client relationships within the agreed timelines Meet exceed customer acquisition targets Timely update for all leads shared by Internal External stakeholders Meeting sales targets for HL products in the assigned territory Ensuring the customer satisfaction matrix is met for all client relationships Timely MIS reporting to all concerned Clear the certification examination within specified timelines Specialized job competencies Knowledge about all financial products like Home Loans Mortgages Knowledge about statutory compliance local market procedures Knowledge about legal agreement reviews Data Uploads across SFDC Ability to crunch large data present the same for opportunity sizing Excellent communication and presentation skills - Should be able to talk and convince both internal and external stakeholders execute actionable s in a timely manner Graduate Yes Masters Postgraduate Optional Desired Experience Minimum 1- 2 years experience in Offline Online Channel Home Loan Affordable Housing Finance sales


  • Service Advisor

    1 week ago


    Kolkata, West Bengal, India SPEED AUTO SERVICE PVT LTD Full time

    **Job for Service Advisor** **Company Name**:_**Speed Auto Service Pvt Ltd**_ **Position: Service Advisor** **Employment: Full time, Regular** **Qualification: Any graduates** **Job Location: Kolkata** **Experience: 1 Year in same field** **Must have basic excel knowledge** **Roles and Responsibility**: - Greet customers when they arrive at the...


  • Kolkata, West Bengal, India Ergode IT Services Pvt. ltd. Full time

    Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...

  • customer Service

    1 week ago


    Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    Hi, We are hiring Urgent Opening for the Customer Care Executive for the BPO, Work from Office. We are giving a free jobs. Qualification: Graduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi **Salary**: 25000 CTC/ 30,000 CTC **Salary**: 22K Rupees something in hand salary with 25K as...


  • Kolkata, West Bengal, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...


  • Kolkata, West Bengal, India SBI Mutual Fund Full time

    This position is responsible for managing Customer Service and Operations for Kolkata location. Candidate will be expected to manage Customer Service and Branch Operations and maximize Customer Satisfaction and managing relationships.


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    ResponsibilitiesCustomer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    The Customer Care Executive is responsible for addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. **Key Responsibilities**: - Provide accurate information about products or services. - Handle complaints and resolve issues to the customer's satisfaction. **Requirement** - We are looking for languages that are(...


  • Kolkata, West Bengal, India KDM Telecom Solutions Pvt Ltd Full time

    KDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Handle customers and vendors requests, external communication with them - Assist customers on their enquiries over the telephone (eg - Liaise with other departments and parties to increase our service level (eg - Collaborates across all departments to develop and refine products and drive customer experience initiatives - Develops, justifies and successfully...


  • Kolkata, West Bengal, India Tech Mahindra Full time

    **Job Title**: Customer Service Executive (Contractual) **Location**: Mani Casadona IT Building, East Tower, 15th Floor, Street Number 372, Action Area I, IIF, Newtown, Kolkata, Chakpachuria, West Bengal **Employment Type**: 4-Month Contract **Shift Type**: Rotational (Night Shift included) **Work Schedule**: 6 Days a Week (Rotational Week Off) **Job...