Senior Sales Engineering

Ciena is committed to our people-first philosophy Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individuals passions growth wellbeing and belonging Were a technology company that leads with our humanityxe2x80x94driving our business priorities alongside meaningful social community and societal impact Why Ciena We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially part-time work We believe an inclusive diverse and barrier-free work environment makes for empowered and committed employees We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs We are committed to employee development offering tuition reimbursement and a variety of in-house learning and mentorship opportunities We know that financial security is important We offer competitive salaries and incentive programs RSUs job level specific and an employee share option purchase program We realize time away to recharge is non-negotiable We offer flexible paid time off Great work deserves recognition We have a robust recognition program with ongoing and enhanced awards for exemplary performance How You Will Contribute Customer facing presales engineering representative focused on India Enterprise Datacenter and ISP market Perform technical tasks including assisting in written proposals network design and engineering and quotes Must be able to communicate solutions to customers and work with internal Ciena organization for both Ciena Software and Hardware Products to develop new features and functionality based on Customer needs Provide network and application engineering expertise for CIENA products Consult with customers to design and implement next-generation architectures tailored to their needs Develop comprehensive network designs and technical solutions aligned with customer applications and business drivers Utilize CIENA network design and modeling tools proficiently to deliver optimized solutions Prepare detailed quotations and support proposal development for optical transport and switching products Deliver product and technical expertise to support diverse Sales initiatives Create and present compelling design and application presentations for customers and stakeholders Collaborate with Sales Product Management and Marketing to address customer requirements and recommend product enhancements Oversee and mentor regional Sales Engineers setting team goals and documenting processes and outcomes Facilitate customer transitions from end-of-life products to CIENAs advanced IP routing and switching solutions Maintain proficiency in Siebel CRM for seamless management of sales processes 50 travel required to support customer engagement and project success What Does Ciena Expect of You Initiative youre a self-starter who works with limited direction and is committed to delivering against aggressive deadlines Agility you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the software development process Communication expertise you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus The flexibility to work independently and as part of a broader team you thrive in a multi-disciplinary team environment but are comfortable working independently as required Relationship builder with an ability to influence youre able to get work done through others A commitment to innovation you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve The Must Haves Technical expertise in data networking including understanding of IP switching routing SD-WAN and other data networking protocols CCNA certification is preferred Technical expertise in designing IP routing and switching networks for ISPs Enterprise customers and Datacenter requirements General technical knowledge of fiber optic transmission systems especially DWDM telecommunication networks and network management Excellent verbal written communications skills and presentation skills Flexible able to handle multiple tasks with minimal supervision Management Decision-making Problem-solving skills Understanding of competitive sales environment EDUCATION EXPERIENCE BE B tech or equivalent with CCNA other IP certifications 6 OR plus years telecommunication industry experience focusing on IP Switching and routing Systems Sales Engineering Background required Location Mumbai LI-MA1Not ready to apply Join our to get relevant job alerts straight to your inbox At Ciena we are committed to building and fostering an environment in which our employees feel respected valued and heard Ciena values the diversity of its workforce and respects its employees as individuals We do not tolerate any form of discrimination Ciena is an Equal Opportunity Employer including disability and protected veteran status If contacted in relation to a job opportunity please advise Ciena of any accommodation measures you may require