▷ [30/10/2025] Customer Service Specialist

3 days ago

Pune, India Croma Full time

Job Description Job description Croma is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey Answering customer inquiries via phone, email, live chat, or in-person. - Responding to customer complaints and resolving issues in a timely and effective manner. - Gathering customer feedback and suggesting ways to improve the customer experience. - Providing product and service information to customers. - Processing orders, returns, and exchanges accurately and efficiently. - Updating customer information and purchase history in the company's database. - Escalating complex or high-priority issues to the appropriate department or supervisor. - Good organizational and time management skills. - Should have strong communication and problem-solving skills.

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