Customer Service Executive

5 days ago


Pune, India Credence Resource Management Full time

International BPO - Voice Process ( US collections Process)

Position Title - Executive
- Customer Service

Location
- Pune
- **Highlights**:

- Best in Market salaries from 2.4 lakhs up - to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive plans with transparent KRA’S
- Enhance your analytical/decision making and negotiation skills.
- Free Medical and life insurance
- Free home pick up and drop transport
- Employee centric policies
- 8 hours shift including the 45 minute break
- Play Transport to pick up and drop

**Profile summary**

As an executive customer service, you will be responsible to communicate with consumers of health care and Telecommunication Providers in the united state to collect on overdue and unpaid bills. As a collection specialist, I will be responsible for calling consumers on phone and you go sit and for the overdue payment on behalf of the client

**Position requirements**:

- Good English verbal skill required
- This job requires you to work Us shifts schedule between 5:30 pm and 10:30 am
- Sunday fixed Off and Alternate Saturday Working

**About the company**

We are over 22,000+ employees strong who provide expectational performance that is customer friendly and compliant; and deliver world class results to ensure brand integrity.

From our large fortune 100 clients to over a hundred US small business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformation Results

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Evening shift
- Flexible shift
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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