Customer Service Executive

4 days ago

Pune, India Credence Resource Management Full time

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location - Pune

Highlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8 hour shifts [Including the 45 min break]
- Free transport [Home pick-up & drop]

Profile Summary: As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

Position requirements:Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Fixed shift
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7385735206

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