Enterprise Customer Success Manager
3 weeks ago
As an Enterprise Customer Success Manager you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers You ll advocate for the customer internally and focus on a positive customer experience Interactions are rooted in relationship-management first and foremost while also advocating for growth opportunities Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer s unique needs and clearly convey the value of the Datadog product At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You ll Do Partner with Enterprise Account Executive and Solution Engineering teams to onboard train and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams sales support enablement product finance and legal Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth optimization Who You Are Customer-centric with 3 years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience including CTO VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Datadog values people from all walks of life We understand not everyone will meet all the above qualifications on day one That s okay If you re passionate about technology and want to grow your skills we encourage you to apply Benefits and Growth Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development product training and career pathing New hire stock equity RSU and employee stock purchase plan ESPP Generous and competitive benefits package Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog
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Enterprise Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Plotline Full time ₹ 10,00,000 - ₹ 25,00,000 per yearEnterprise Customer Success Manager - IndiaJoin our AI platform as an Enterprise Customer Success Manager focused on our high-value Indian customer portfolio. You'll be responsible for managing $1.5M+ in ARR while driving expansion, retention, and customer advocacy across our fastest-growing market.About PlotlineProven track record as an enterprise-grade app...
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Enterprise Customer Success Manager
3 days ago
Bengaluru, Karnataka, India Voqalize Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per yearEnterprise Customer Success ManagerAbout UsRecruit41 is a pioneering agentic AI interviewing platform that reimagines talent acquisition end-to-end. Our coordinated AI agents design, proctor, and evaluate job-descriptionspecific interviews, cutting time-to-hire and boosting precision far beyond traditional approaches.As part of our Customer Success team, you...
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Enterprise Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Responsive Full timeAbout ResponsiveResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...
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Enterprise Customer Success Manager
23 minutes ago
Bengaluru, Karnataka, India Responsive Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout ResponsiveResponsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...
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Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Infrrd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearHello there Infrrd here.Haven't heard of us before? No problem. First off, it's pronounced In-fur-d.Infrrd is a leading AI-powered Intelligent Document Processing (IDP) company that helps enterprises automate complex document-centric processes using proprietary machine learning and computer vision models. Our platform enables global enterprises to unlock...
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Enterprise Client Success Manager
4 weeks ago
Bengaluru, Karnataka, India OrbitShift Full timeMust be comfortable working late hours, as the main geographies are US & EUAbout Orbit Shift Orbit Shift is an AI-led Saa S Product transforming enterprise consultative technology sales.With a top-notch team of leaders from Amazon, Mc Kinsey, IIT, Stanford, we've raised $8.5 M from marquee investors like Peak XV (Sequoia Surge) & Stellaris Venture...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India BiteSpeed Full timeWhat you'll do:- Your core job is to own our international customer relationships, make them successful and fans of BiteSpeed.- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.- Becoming a trusted product advisor for our international customers,...
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Customer Success Manager
2 days ago
Bengaluru, Karnataka, India Testsigma Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout TestsigmaTestsigma makes it fast and easy for QA teams to run test automation at speed and scale without coding expertise. We do this by empowering everyone in the team to author test cases using plain English statements and run the tests across thousands of browsers and devices. Unlike legacy test automation frameworks, Testsigma does not require...
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Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Superset Full timeAssociate Customer Success Manager at Superset Who are we? Superset is India's largest University Recruitment Platform - a placement automation tool for universities and a digital campus hiring automation platform for employers. We are a Blume Ventures backed startup and, now backed by Great Learning, simplifying the graduate recruitment market in India in...
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Customer Success Manager
2 days ago
Bengaluru, Karnataka, India ColorTokens Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout ColorTokensAtColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edgeColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
