Urgent: Customer Relation Executive

3 weeks ago

Edappal KL IN Scaling Up Work Full time

Job Summary As a Customer Relation Executive you will be the first point of contact for potential and existing clients Your role involves explaining loan products handling customer inquiries resolving issues and ensuring a smooth customer experience Key Responsibilities Handle inbound and outbound customer calls regarding business loan inquiries Explain loan products eligibility criteria interest rates and repayment terms to customers Guide customers through the loan application process Follow up with leads and maintain regular communication with prospects Assist in documentation and coordinate with internal departments Resolve customer complaints and escalate complex issues as needed Maintain accurate records of customer interactions and transactions Build and maintain strong relationships with customers Requirements 2 Degree Strong communication skills verbal and written Basic knowledge of financial products or willingness to learn Good interpersonal skills and a customer-first attitude Ability to work under pressure and meet targets Proficient in MS Office Excel Word Email Languages Proficiency in English regional local language preferred Key Skills Customer Service Communication Sales Orientation Relationship Building Problem-Solving Follow-up Skills Perks and Benefits Attractive incentives based on performance On-the-job training and career development Friendly and growth-oriented work environment Education 2 Degree Experience Fresher 1 year Salary offer 15000 Job Location Edappal FEMALE CANDIDATES PREFERRED TWO WHEELER REQUIRED Job Types Full-time Permanent Fresher Pay From 15 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Application Question s Do you have a Two Wheeler Education Higher Secondary 12th Pass Preferred Experience MS Office Excel Word Email 1 year Preferred financial products or willingness to learn 1 year Preferred Work Location In person

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