3 Days Left General Manager

14 hours ago

Siliguri, West Bengal, India Inspiria Knowledge Campus Full time

General Manager GM - Sales Marketing Invana The focus is on ownership of the end-to-end customer experience consistent pipeline building and deep alignment with wellness positioning and hospitality sales Position General Manager - Sales Marketing Invana Corporate Productivity Wellness Hub Location Siliguri West Bengal Reports To Founder s Office Managing Trustee Experience 3 years in hospitality sales with proven exposure to wellness retreats or corporate engagements Qualification MBA in Marketing or equivalent preferred Role Overview The General Manager Sales Marketing at Invana will take complete ownership of generating and maintaining a healthy pipeline of corporate clients groups and wellness seekers and ensuring they have a seamless high-quality end-to-end experience This role is both strategic and operational driving occupancy revenue and brand positioning while personally owning client experience from first touch to final feedback Requirements Sales Business Development Identify and target high-potential B2B and B2C segments Corporates HR L D CSR and Admin heads Government departments Event planners and offsite organizers Wellness travel agencies tour operators and retreat curators Develop and execute a focused outreach and sales strategy to convert leads into long-term clients Proactively sell Invana s all-inclusive 5 10-day packages including wellness programs workshops and corporate productivity modules Build and nurture a robust pipeline through cold calling referrals networking and industry events Client Experience Ownership Ensure every guest s journey from inquiry to departure is smooth personalized and memorable Act as the single point of contact for client groups resolving issues swiftly and delightfully Collaborate with internal teams operations culinary housekeeping wellness to ensure every touchpoint delivers a premium experience Gather and act on client feedback to continuously improve offerings Marketing Brand Visibility Collaborate with the marketing team to craft tailored campaigns for corporate clients and wellness travelers Launch seasonal promotions partner tie-ups and high-impact digital and offline activations Ensure the Invana brand is positioned as India s leading residential wellness and productivity hub Revenue Performance Tracking Use CRM and analytics tools to track leads conversions and occupancy trends Share weekly monthly reports with leadership on pipeline status revenue forecasts and key performance metrics Align with revenue management to optimize pricing capacity utilization and client lifetime value Ideal Candidate Profile Minimum 3 years in Sales Marketing roles within the hospitality wellness or experiential travel industry Strong network and experience in dealing with corporate clients and event planners Demonstrated ability to own customer experience end-to-end not just sales closure Familiarity with CRM tools pipeline management and structured reporting Passion for wellness hospitality and building something new and premium Entrepreneurial mindset with the ability to operate with autonomy Bonus Traits Experience launching or scaling a boutique wellness retreat co-working retreat or offsite property Strong storytelling and presentation skills Ability to balance hustle with hospitality a go-getter who is warm and grounded

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