▷ (24/10/2025) Finacle Helpdesk Support L1

6 days ago

Mumbai, India Dxc Technology Full time

Job Description Roles and Responsibilities : Should be skilled in following: - Knowledge of Finacle Menu Options (CBS 7. 0. 25/ UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank - Knowledge of Core Banking Solutions, banking support - Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions - Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India Basic Qualifications: - Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA - Strong problem-solving and analytical skills - Effective communication and teamwork abilities - Eagerness to learn and adapt to challenging technical tasks Other Qualifications: - Advanced degree in a related field is a plus - Relevant certifications or training a plus

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