Finacle Helpdesk/EOD/BOD

1 week ago

Mumbai, India AQM Technologies Full time

Role-Finacle HelpdeskPerform EOD/BOD activitiesKey Responsibilities- Major issues of Core Banking application Finacle.- Responsibility of delivering END - to-END resolution and call closer process.- Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle application.- Providing voice call support to bank users.- Handling Finacle CRM related issues- Resolving Interest application issues for CASA, Loans, CC, OD, and TD accounts.- Solving service calls and pending calls.- Handling locker and Chargeman related issues- Provide support to do EOD activities of all the Branches/SOLs.- Report generations: - Daily report, Weekly report, Fortnight report, MIS report at month end along with graphical presentation.QualificationsBE/B.tech /MCA / MBA/BSc Computer - 60% and above.Knowledge of ITIL business process.Exp in banking domain.Exp in Finacle 10x.Role Proficiencies:1. 2 to 4 years2. Working Knowledge of Finacle 10x.3. Work schedule 24/7 on rotational shifts.4. Knowledge in SQL and basic language in linux/unix.5. Basic knowledge in Finacle customization

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    mumbai, India AQM Technologies Full time

    Role-Finacle Helpdesk Perform EOD/BOD activities Key Responsibilities Major issues of Core Banking application Finacle. Responsibility of delivering END - to-END resolution and call closer process. Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    17 hours ago

    Mumbai, India AQM Technologies Full time

    Role- Finacle Helpdesk Perform EOD/BOD activities Key Responsibilities Major issues of Core Banking application Finacle. Responsibility of delivering END - to-END resolution and call closer process. Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, India AQM Technologies Full time

    Role-Finacle Helpdesk Perform EOD/BOD activities Key Responsibilities Major issues of Core Banking application Finacle. Responsibility of delivering END - to-END resolution and call closer process. Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, India AQM Technologies Full time

    Role-Finacle Helpdesk Perform EOD/BOD activities Key Responsibilities Major issues of Core Banking application Finacle. Responsibility of delivering END - to-END resolution and call closer process. Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra AQM Technologies Full time

    Role-Finacle HelpdeskPerform EOD/BOD activitiesKey ResponsibilitiesMajor issues of Core Banking application Finacle.Responsibility of delivering END - to-END resolution and call closer process.Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, India AQM Technologies Full time

    Role-Finacle HelpdeskPerform EOD/BOD activitiesKey Responsibilities- Major issues of Core Banking application Finacle.- Responsibility of delivering END - to-END resolution and call closer process.- Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    1 week ago

    Mumbai, India AQM Technologies Full time

    Role-Finacle HelpdeskPerform EOD/BOD activitiesKey Responsibilities- Major issues of Core Banking application Finacle.- Responsibility of delivering END - to-END resolution and call closer process.- Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    1 week ago

    Mumbai, India AQM Technologies Full time

    Role- Finacle HelpdeskPerform EOD/BOD activitiesKey ResponsibilitiesMajor issues of Core Banking application Finacle.Responsibility of delivering END - to-END resolution and call closer process.Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, India AQM Technologies Full time

    Role- Finacle HelpdeskPerform EOD/BOD activitiesKey ResponsibilitiesMajor issues of Core Banking application Finacle.Responsibility of delivering END - to-END resolution and call closer process.Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on Finacle...

  • Finacle Helpdesk/EOD/BOD

    2 weeks ago

    Mumbai, India AQM Technologies Full time

    Role-Finacle Helpdesk Perform EOD/BOD activities Key Responsibilities - Major issues of Core Banking application Finacle. - Responsibility of delivering END - to-END resolution and call closer process. - Providing Navigational support for resolving the queries related to Cash Handling, Liabilities, Loans and Advances, Clearing and remittances issues on...