Marketing Generalist

4 days ago

Bangalore Karnataka, India HOGR Food Network Pvt Ltd Full time

Marketing Generalist On-ground GTM The Chocochip Story - Chocochip began with a simple idea to make it easier for people to discover where to eat and what to eat What started as a passion for improving everyday dining experiences has grown into an AI solution built for guests waiters and restaurants - With Chocochip s AI menu assistant guests can decide exactly what they ll love getting instant answers to menu questions and personalized recommendations just by scanning a QR code For waiters it lightens the workload ensuring every guest gets the right suggestion upsell or pairing every time - Behind the scenes Chocochip turns guest chats and POS data into weekly insights that help restaurants spot trends fine-tune dishes and create more engaging menu experiences We re here to make dining delightful for the people who cook serve and eat About the role - This is a fluid on-ground GTM role that blends marketing operations restaurant onboarding QR procurement and deployment opportunity discovery and customer success - Success looks like getting restaurants live quickly enabling staff to use Chocochip confidently and surfacing insights and upsell opportunities from the field - Ideal for a driven generalist with 1-2 years of experience strong presentation skills who enjoys being on the move solving problems and meeting people What you ll do 1 Own onboarding to go-live coordinating menus assets and stakeholders 2 Print and deploy QRs with vendors plan placements and run in-store QC 3 Train managers and waiters share playbooks FAQs and WhatsApp guides 4 Capture objections requests and relay structured insights to teams 5 Spot upsell placements and menu hotspots to lift AOV and CSAT 6 Manage first 30-60 days post-launch resolve issues and escalate cleanly 7 Maintain trackers for stages QR inventory training and dates What you ll bring 1 0-2 years in field ops marketing CS stellar interns welcome 2 Polished spoken English strong presentation and stakeholder handling 3 High reliability and follow-through clear documentation and updates 4 Organized action-oriented comfortable juggling multiple outlets 5 Basic tools sheets slides email WhatsApp light CRM task trackers 6 Bonus F B hospitality tech QR vendor or store launch experience How we work 1 Clear goals honest communication and a focused 40-hour week ust ownership and pride in representing the brand 2 Trust ownership and pride in representing the brand 3 WFO in Indira Nagar with frequent intra-city field visits Success metrics 1 Time-to-go-live and first-30-day adoption 2 QR deployment accuracy and creative compliance 3 Field insights leading to measurable lifts in menu engagement If this sounds like you share a short note on an on-ground project you ran end-to-end and your 30-day plan to take a restaurant from contract to confident go-live ref updazz com

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