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TL-Order Management-Data

1 month ago

Chennai India Cognizant Full time

Job Description Job Summary Join our dynamic team as a TL-Order Management-Data specialist where you will leverage your multilingual skills in German Spanish and French to enhance our Order to Cash workflow. All the 3 FTE will be part of the customer service team and should have the language proficency require 1 FTE for French 1 FTE for German and 1 for spanish and all should be proficent in speaking and writing. 3 FTE required who has good experience in customer service and looking for language resource 1 for Fren Responsibilities - Lead the Order to Cash workflow processes ensuring accuracy and efficiency in all transactions. - Oversee the integration of multilingual communication in German Spanish and French to enhance client interactions and service delivery. - Provide support in Finance-related tasks within the Order to Cash domain ensuring compliance with company policies and financial regulations. - Collaborate with cross-functional teams to streamline supply chain management and logistics operations. - Analyze data to identify trends and opportunities for process improvement in order management. - Develop and implement strategies to optimize the Order to Cash workflow reducing cycle times and improving cash flow. - Ensure all order management activities are conducted in accordance with established guidelines and best practices. - Facilitate effective communication between internal teams and external clients utilizing language skills to bridge any gaps. - Monitor and report on key performance indicators related to order management and financial processes. - Support the development of training materials and conduct training sessions for team members on Order to Cash processes. - Maintain up-to-date knowledge of industry trends and best practices in order management and finance. - Contribute to the continuous improvement of systems and processes within the Order to Cash domain. - Assist in the resolution of any issues or discrepancies in order management ensuring timely and effective solutions. Qualifications - Possess strong proficiency in German Spanish and French with the ability to read write and speak fluently. - Demonstrate a solid understanding of the Order to Cash workflow and its impact on financial processes. - Exhibit experience in Finance and Accounting with a focus on Order to Cash operations. - Have a background in Transportation & Logistics and Supply Chain Management as a nice to have skill. - Show capability to work effectively in a hybrid work model balancing remote and in-office responsibilities. - Display excellent analytical skills to assess data and drive process improvements.