ServiceNow Technical Analyst

Job Title / Role: ServiceNow Developer

Key Skills: ServiceNow, IRM, SecOps, GRC, Governance, risk, and compliance

Experience: 6-8 Years

Location: Hyderabad

Shift: Day/UK

We are hiring for the requirement of ServiceNow Developer and we would like to cordially invite you to share your resume with us for the below mentioned requirement.

Designing Solutions:

- Apply technical knowledge to drive outcomes for customers.
- Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy.
- Proficient at designing solutions within core framework of software products within the team.
- Participate in low level design for the product area within the Team.
- Designing, building, and maintaining ServiceNow applications and modules based on best practices.
- Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications:
- IRM - Policy and Compliance Management
- IRM - Risk Management
- IRM - Vendor Risk Management
- IRM - Audit Management
- SecOps – Vulnerability Response
- Providing support and/or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management.
- Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.

Collaborating within the Team:

- Participate in team's collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team.
- Participate in product planning and implementation, helping teams understand and decompose work.
- Working with stakeholders to understand and gather requirements for ServiceNow development projects.
- Ensures data quality under the guidance of a more senior team member or manager.
- Participating in quality assurance testing and debugging of ServiceNow applications.

DevOps:

- Staying current with the latest ServiceNow features, functionalities, and best practices.
- Works on most phases of application development independently but works under the direction of a more senior team member or manager.

Required Qualifications:

- Bachelor's degree or equivalent experience in Computer Science, MIS, mathematics, or related field.
- 6+ years of experience in ServiceNow development, including application development, configuration, and customization.
- Experience configuring, implementing, and/or supporting ServiceNow modules, including the following in order of preference: Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and/or CMDB.
- Solid understanding of databases.
- Strong understanding of JavaScript, HTML, CSS, and other web development technologies.
- Familiarity with ITIL and IT service management principles.
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Experience developing user stories via refinement.
- Experience with test case development, automation, and execution.
- Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.

Preferred Qualifications:

- ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification.
- ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc.
- Experience with other scripting languages, such as Python, PowerShell, or AngularJS.
- Familiarity with Agile development methodologies, such as Scrum or Kanban.
- Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management.
- Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications.
- Understanding of database design and data modeling concepts.
- ServiceNow upgrades and patch management experience.
- Demonstrated deep expertise with one or more Information Security domains.
- Understanding of Information Security policies, standards, processes, and risk appetites.
- ITIL Certification.

Looking forward to receiving your profile, for more details please email at nandan.ojha@coforge.com

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