Senior Technical Consultant

8 hours ago


Hyderabad, Telangana, India ServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role: 

The Expert Services Senior Technical Consultant is responsible configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

  • Apply ServiceNow knowledge and Core Business Workflows (formerly Employee Workflows) domain expertise in customer engagements to provide optimum workflows.
  • Participate and sometimes lead workshops with customers to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow Core Business Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them. 
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills / certifications on HRSD (Human Resources Service Delivery) and/or FSC (Finance and Supply Chain) and/or WSD (Workplace Service Delivery) and/or LSD (Legal Service Delivery) for Core Business Workflows (formerly Employee Workflows). 
Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Minimum 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 50%
  • Industry domain expertise in Government, Public Services, Financial Services, Healthcare 
  • Creative with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 



  • Hyderabad, Telangana, India Perficient Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We currently have a career opportunity for a Senior Technical Consultant to join our team located ( location ).As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our...


  • Hyderabad, Telangana, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job TitleAn exciting opportunity has arisen for a seasoned Technical Consultant to join our organization.Job DescriptionThe role of Technical Consultant is to provide expert-level technical support and consultation to various stakeholders. Key responsibilities include:Acting as a senior technical expert in platform support delivery, including technical...


  • Hyderabad, Telangana, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Senior Consultant

    5 days ago


    Hyderabad, Telangana, India AAPMOR Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionAAPMOR is a leading provider of Automation and AI solutions. Our mission is to revolutionize the way businesses approach digital transformation by empowering them with the tools and expertise they need to thrive in today's fast-paced and ever-changing digital landscape.Role DescriptionThis is a full-time on-site role for a Senior...


  • Hyderabad, Telangana, India ValueLabs Full time

    Dear Aspirants,Greetings from ValueLabsValueLabs is hiring for D365 Technical Consultant(F&O)Below is the Job DescriptionExp: 5+ YearsLocation: Hyderabad/IndoreNotice Period: Imm - 15daysPrimary Skills: MS D365 F&O, Technical Consultant, X++, Implementation,5+ years of hands-on experience in Dynamics 365 Finance & Operations (F&O), with a focus on technical...


  • Hyderabad, Telangana, India Param Info Computer Services Pvt. Ltd Full time

    Company Description :ParamInfo is a global leader in Consulting, IT Services, IT Solutions, and Outsourcing. With operations in UAE, India, and the USA, we are one of the fastest-growing IT service providers. ParamInfo is known for its result-oriented approach and quality deliverables, which reflect our dedication, passion, and professionalism. Our solutions...


  • Hyderabad, Telangana, India Page Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionPage Solutions is a technology services & consulting company focused on banking technology and transformation. Our services include business transformation consulting, technology transformation, digital enablement, and allied SI services specifically tailored for the banking industry. We provide innovative solutions that help banks...

  • Technical Consultant

    3 weeks ago


    Hyderabad, Telangana, India ValueLabs Full time

    Greetings from ValueLabs We're Hiring MS D365 Consultant (Technical) – Hyderabad Location: Hyderabad, India | Immediate Joiners / Early Notice Period Role: MS Dynamics 365 Consultant (Technical) Experience: 6+ YearsAre you a passionate and experienced Microsoft Dynamics 365 professional looking to drive digital transformation in a dynamic,...


  • Hyderabad, Telangana, India ValueLabs Full time

    Dear Aspirants, Greetings from ValueLabs ValueLabs is hiring for D365 Technical Consultant(F&O) Below is the Job Description Exp: 5+ Years Location: Hyderabad/Indore Notice Period: Imm - 15days Primary Skills: MS D365 F&O, Technical Consultant, X++, Implementation, 5+ years of hands-on experience in Dynamics 365 Finance & Operations (F&O), with...

  • Technical Consultant

    3 weeks ago


    Hyderabad, Telangana, India ValueLabs Full time

    Greetings from ValueLabs We're Hiring MS D365 Consultant (Technical) – Hyderabad Location: Hyderabad, India | Immediate Joiners / Early Notice Period Role: MS Dynamics 365 Consultant (Technical) Experience: 6+ Years Are you a passionate and experienced Microsoft Dynamics 365 professional looking to drive digital transformation in a dynamic,...