ServiceNow Technical Analyst

3 weeks ago


Hyderabad, Telangana, India Coforge Full time

Job Title / Role: ServiceNow Developer

Key Skills: ServiceNow, IRM, SecOps, GRC, Governance, risk, and compliance

Experience: 6-8 Years

Location: Hyderabad

Shift: Day/UK

We are hiring for the requirement of ServiceNow Developer and we would like to cordially invite you to share your resume with us for the below mentioned requirement.

Designing Solutions:

  • Apply technical knowledge to drive outcomes for customers.
  • Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy.
  • Proficient at designing solutions within core framework of software products within the team.
  • Participate in low level design for the product area within the Team.
  • Designing, building, and maintaining ServiceNow applications and modules based on best practices.
  • Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications:
  • IRM - Policy and Compliance Management
  • IRM - Risk Management
  • IRM - Vendor Risk Management
  • IRM - Audit Management
  • SecOps – Vulnerability Response
  • Providing support and/or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management.
  • Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.

Collaborating within the Team:

  • Participate in team's collaboration sessions to provide technical expertise to solve a problem/remove technical roadblocks for the team.
  • Participate in product planning and implementation, helping teams understand and decompose work.
  • Working with stakeholders to understand and gather requirements for ServiceNow development projects.
  • Ensures data quality under the guidance of a more senior team member or manager.
  • Participating in quality assurance testing and debugging of ServiceNow applications.

DevOps:

  • Staying current with the latest ServiceNow features, functionalities, and best practices.
  • Works on most phases of application development independently but works under the direction of a more senior team member or manager.

Required Qualifications:

  • Bachelor's degree or equivalent experience in Computer Science, MIS, mathematics, or related field.
  • 6+ years of experience in ServiceNow development, including application development, configuration, and customization.
  • Experience configuring, implementing, and/or supporting ServiceNow modules, including the following in order of preference: Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and/or CMDB.
  • Solid understanding of databases.
  • Strong understanding of JavaScript, HTML, CSS, and other web development technologies.
  • Familiarity with ITIL and IT service management principles.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Experience developing user stories via refinement.
  • Experience with test case development, automation, and execution.
  • Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.

Preferred Qualifications:

  • ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification.
  • ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc.
  • Experience with other scripting languages, such as Python, PowerShell, or AngularJS.
  • Familiarity with Agile development methodologies, such as Scrum or Kanban.
  • Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management.
  • Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications.
  • Understanding of database design and data modeling concepts.
  • ServiceNow upgrades and patch management experience.
  • Demonstrated deep expertise with one or more Information Security domains.
  • Understanding of Information Security policies, standards, processes, and risk appetites.
  • ITIL Certification.

Looking forward to receiving your profile, for more details please email at



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