Apply Now: Customer Relationship Associate
1 week ago
Job Description – Customer Relationship Associate
Position Overview
We are looking for a Customer Relationship Associate with maturity, warmth, and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for a woman professional aged 45 years or above who naturally enjoys interacting with people, can engage in meaningful conversations, and creates a positive, friendly, and welcoming environment for customers in our luxury showroom.
Key Responsibilities
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Greet and welcome customers warmly, making them feel comfortable and valued.
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Build strong, friendly, and long-lasting relationships with walk-in clients, ensuring they enjoy their in-store experience.
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Engage in conversations with customers in a polite, cheerful, and approachable manner.
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Support the sales team by keeping customers engaged while they explore collections.
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Maintain customer comfort—offer water, seating, and ensure a pleasant showroom atmosphere.
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Keep a mental record of repeat customers, remembering their preferences, families, and occasions.
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Convey trust and positivity, ensuring customers leave with a happy and memorable impression.
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Collect and share customer feedback with the management team for service improvement.
Qualifications & Skills
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Preferably a woman candidate aged 45 years or above.
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Prior experience in customer-facing roles (hospitality, retail, front office, or similar) is an advantage.
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Pleasant, talkative, and naturally friendly personality.
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Ability to converse fluently in English and local languages (Telugu/Hindi).
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Well-groomed, with a professional yet approachable appearance.
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Patience, empathy, and an ability to connect with people from diverse backgrounds.
Personal Attributes
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Warm, cheerful, and approachable.
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Strong people skills—enjoys meeting and talking with customers.
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Naturally positive and uplifting personality that enhances customer experience.
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Team player, willing to assist sales executives and managers in creating a customer-first culture.
Compensation & Benefits
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Salary Range: ₹50,000 – ₹80,000 per month (based on experience & skills).
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Training in luxury customer service standards.
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A respectful and comfortable working environment.
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