Operations Manager

3 weeks ago


CochinKochiAndhra PradeshHyderabadBangalore, India Antal Full time
Role Overview:

The Operations Manager will oversee day-to-day store operations across locations, ensuring customer satisfaction, operational efficiency, and sales growth. The ideal candidate understands the nuances of family-run apparel retail and can balance tradition with innovation.

Key Responsibilities:

- Lead, train, and motivate store teams to achieve sales and service excellence.

- Oversee merchandising, inventory control, and replenishment processes.

- Ensure visual merchandising aligns with brand identity.

- Manage budgets, operational costs, and performance metrics.

- Maintain high customer service standards in line with ethos.

- Liaise with vendors, suppliers, and internal stakeholders.

- Drive operational improvements without compromising brand traditions.

- Implement loss prevention measures and ensure compliance with policies.

Preferred Candidate Profile:

- Must have: 10-15+ years in apparel/ethnic wear retail operations, preferably from family-run or heritage retail brands.

- Strong leadership and people management skills.

- Proven track record of driving store profitability and efficiency.

- Deep understanding of South Indian retail culture and customer preferences.

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