Inside Sales Specialist

Job Description

Inside Sales Specialist GoodFlip: Care Program Sales

Job location: Bangalore

About GoodFlip

GoodFlip (a Tatvacare company) helps people manage and find remission in various metabolic conditions like - Diabetes, Fatty Liver, PCOS, and obesity through doctor-led care pprograms, devices-led remote monitoring, and personalised coaching (diet, exercise, and habits). We're an early-stage, fast-growing healthtech company with a young and ambitious team on a mission to deliver remission to million users.

Are you passionate about healthcare and making a real impact in people's lives Do you thrive in a consultative sales environment where you can educate, guide, and help individuals take control of their health If yes, then GoodFlip is the perfect place for you

Our Inside Sales Specialists play a crucial role by helping potential customers understand the benefits of our programs and guiding them toward better health and well-being.

Position Overview:

We are seeking a driven and results oriented Inside Sales Specialists to join our team and promote our condition management programs, and other products.

Key Responsibilities:

- Consultative Selling

Connect with interested leads who have inquired about our programs, understand their health concerns, and educate them on how GoodFlip's condition management programs can help.

- Build Trust & Engagement

Act as a trusted health advisor, providing genuine, empathetic, and informative conversations that help individuals make confident health decisions.

- Drive Conversions

Guide prospects through the enrolment process, addressing their concerns, explaining benefits, and ultimately converting interest into membership.

- Follow-up & Relationship Building

Maintain consistent follow-ups via calls, WhatsApp, and email to nurture leads and help them take the next step.

- Achieve Sales Targets

Work towards monthly sales and conversion goals while ensuring high customer satisfaction and ethical selling practices.

- Collaboration

Work closely with the marketing, operations, and other teams to ensure a seamless customer journey from first contact to program enrolment.

Ideal Candidate Profile:

- Excellent Communication Skills: You can clearly and persuasively explain complex health concepts in a way that's easy to understand.(English + Hindi; other languages a plus).
- Empathy & Active Listening: You genuinely care about people's health concerns and can connect with them on an emotional level.
- Sales & Negotiation Ability: Prior experience in inside sales, consultative selling, or telecalling is a must. Healthcare or wellness sales experience is a huge advantage
- Goal-Oriented & Self-Driven: You're motivated by targets and love a challenge.
- Tech-Savvy Comfortable using CRM tools, WhatsApp, and other digital platforms for customer engagement.
- Healthcare Interest You don't need to be a doctor, but a passion for healthcare and wellness is essential.

Education and Experience:

- Bachelor's degree in business, Marketing, or a related field.
- 13 years of experience in inside sales roles, preferably in healthcare, Insurance (Consultative selling experience is a plus)

Skills and Competencies:

- Proven experience in lead conversion and consultative sales models.
- Familiarity with CRM tools like Lead Squared etc and sales tracking systems.
- Ability to identify cross-selling opportunities and build lasting client relationships.

Attributes:

- Self-motivated, target-driven, and proactive in approach.
- Excellent problem-solving skills and adaptability in a fast-paced environment.

Why Join Us

- Impactful Work Help people improve their health and change lives for the better.
- Competitive Salary & Incentives Attractive fixed salary plus performance-based bonuses.
- Career Growth Be part of a fast-growing startup with exciting opportunities for advancement.