Customer Service Specialist

2 weeks ago

Noida, India TP Full time

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:

•Call center-based customer support in response to a high volume of low complexity inquiries

•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:

•Acting as liaison between customers, production and distribution departments related to specific customer orders

•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.

Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

  • Customer Service Specialist

    2 weeks ago

    Noida, India nirvanaHealth | RxAdvance Full time

    Company Description nirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...

  • Customer Service Specialist

    6 days ago

    Noida, Uttar Pradesh, India nirvanaHealth | RxAdvance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionnirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...

  • Customer Service Representative

    7 days ago

    Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

  • Customer Service Specialist

    23 hours ago

    Noida, India Alliance International Servicing Full time

    Are you a strong English communicator passionate about customer experience?Alliance International, a global leader in insurance and financial services administration, is looking for our Customer Service Specialist .What is The Role?Handle international customers' inquiries, providing each customer with positive solutionUnderstand the insurance policy to...

  • Customer Service Specialist

    51 minutes ago

    Noida, India Alliance International Servicing Full time

    Are you a strong English communicator passionate about customer experience? Alliance International, a global leader in insurance and financial services administration, is looking for our Customer Service Specialist. What is The Role? - Handle international customers' inquiries, providing each customer with positive solution - Understand the insurance...

  • Customer Relations Specialist

    4 weeks ago

    Noida, Uttar Pradesh, India Thunder Tails Full time

    Company Description Thunder Tails is a dynamic e-commerce pet brand , specializing in dog clothing and accessories Role Description This is a full-time on-site role for a Customer Relations Specialist located in Noida. The Customer Relations Specialist will be responsible for managing customer retention and satisfaction, addressing customer support...

  • Admin and Customer Service

    3 days ago

    Noida, India Panther planner Full time

    **Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

  • Customer Service Specialist

    23 hours ago

    Noida, India Alliance International Servicing Full time

    Are you a strong English communicator passionate about customer experience? Alliance International, a global leader in insurance and financial services administration, is looking for our Customer Service Specialist . What is The Role? Handle international customers' inquiries, providing each customer with positive solution Understand the...

  • Customer service specialist

    1 week ago

    Noida, India NAZZTEC Full time

    Job Title: Customer Support Expert (Chat Process) – Travel / Airline / OTA Domain Location: Sector 142, Noida Work Schedule: 5 Days a Week | Rotational Shifts & Week-offs Travel Range: Candidates within a 30 km radius will be considered Shift: Night Shift (One-sided cab facility provided) Compensation (CTC): ₹3 LPA Eligibility Education:...

  • Customer Service Specialist

    3 weeks ago

    Noida, India TP Full time

    Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive...