Customer service specialist

1 week ago

Noida, India NAZZTEC Full time

Job Title: Customer Support Expert (Chat Process) – Travel / Airline / OTA Domain Location: Sector 142, Noida Work Schedule: 5 Days a Week | Rotational Shifts & Week-offs Travel Range: Candidates within a 30 km radius will be considered Shift: Night Shift (One-sided cab facility provided) Compensation (CTC): ₹3 LPA Eligibility Education: Graduate preferred Prior experience in customer service / contact centre is mandatory Minimum 6 months of domestic customer support experience required About the Role We are seeking Customer Support Experts for our International Chat Process in the Travel / Airline / OTA industry . If you are customer-focused, tech-savvy, and passionate about delivering exceptional service, this role offers you the opportunity to build a rewarding career in the travel domain. Key Responsibilities Handle customer queries via chat, ensuring timely and accurate resolutions Assist customers with flight bookings, rescheduling, cancellations, and refunds Ensure strict adherence to process guidelines, service quality, and compliance standards Collaborate with team leads, subject matter experts, and support staff to achieve performance goals Maintain confidentiality of customer data and ensure compliance at all times ✅ Why Join Us? Opportunity to work in the fast-growing travel & airline industry Exposure to international customer support processes Supportive work culture with career growth opportunities #Customer Support #Chat Process #Customer Service #Hiring Now #Job Opening #Career Opportunity #Now Hiring #Noida Jobs #Delhi NCRJobs #Job Search #Work With Us #Join Our Team #Job Seeker #Job Alert #Immediate Hiring #Careers In Noida #Travel Industry Jobs #Airline Jobs #OTAjobs #International Process #Customer Care #Customer Experience #Customer First #Support Jobs #Client Service #Graduate Jobs #Freshers With Experience #Call Center Jobs #BPOJobs #Voice And Non Voice #Tech Savvy #Service Excellence #Work Culture #Growth Opportunity #Career Growth #Team Work #Job Posting #Work Opportunity #Career Goals #Employment Opportunity #Work Life #Work In Noida #Jobs In Delhi NCR #International Desk #Night Shift Jobs #Job Vacancy #Career Path #Work Environment #Travel Support #Airline Support #Apply Now

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