Customer Relations Specialist

2 weeks ago

Noida, Uttar Pradesh, India Thunder Tails Full time

Company Description

Thunder Tails is a dynamic e-commerce pet brand , specializing in dog clothing and accessories

Role Description

This is a full-time on-site role for a Customer Relations Specialist located in Noida. The Customer Relations Specialist will be responsible for managing customer retention and satisfaction, addressing customer support requests, providing excellent customer service, and maintaining clear communication with customers on a daily basis.

Qualifications

  • Skills in Customer Retention and Customer Satisfaction
  • Strong Communication skills, both written and verbal
  • Experience in Customer Support and providing outstanding Customer Service
  • Ability to handle customer inquiries and resolve issues effectively
  • Strong problem-solving skills and attention to detail
  • Experience in a similar role is an advantage
  • Bachelor's degree in Business, Communications, or a related field is preferred
  • Fresher can apply too.

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