Senior Human Resources Specialist

Job Title: Senior Human Resources Specialist Location: Ahmedabad, Gujarat Employment Type: Full-time | On-site Industry: Recruitment Process Outsourcing (RPO) Reporting To: Directors of the company **Work Hours: Night shift role | Aligned to U.S. time zones** About REQ Solutions:- We are a fast-growing RPO company partnering with leading US-based staffing firms across IT, Healthcare, Professional and Light Industrial industries. Our team of passionate recruiters supports clients with high-volume hiring and niche skill placements. We are committed to operational excellence and believe our people are our biggest strength. We are now hiring a hands-on Senior HR Specialist who can implement policies, ensure discipline, and manage the day-to-day HR operations with attention to detail. Role Overview:- The Senior HR Specialist will be responsible for executing and owning key HR functions from onboarding, leave & attendance, performance tracking, discipline, employee relations, and probation tracking to policy enforcement. This role is not managerial, but execution-focused, requiring someone highly dependable, sharp, and aligned with company values. Key Responsibilities:- HR Policy Execution & Compliance - Enforce company rules, leave policies, attendance norms, and disciplinary measures. - Track probation periods, issue performance warnings, and document employee violations. - Keep updated HR policies in place and ensure employee adherence. Onboarding & Documentation - Conduct thorough onboarding with policy explanation and document verification. - Maintain and update employee records in HRMS and offline trackers. - Create offer letters, warning letters, extension notices, and exit letters as required. Performance & Reporting Support - Help monitor recruiter KPIs like submissions, interviews, and starts. - Coordinate with Team Leads and Operations on performance-related issues. - Support implementation of PIP (Performance Improvement Plan) documentation. Attendance, Leaves, and Payroll Coordination - Maintain accurate leave records, ensuring policy-based deductions or actions. - Coordinate with accounts for salary processing and leave audits. - Address leave misuse and casual behavior proactively. Employee Relations & Discipline - Handle conflict resolution between team members and document escalations. - Investigate internal issues (chit-chatting, non-reporting, unprofessional conduct). - Maintain fair, unbiased documentation of all employee conduct matters. HR Operations Support - Oversee HRMS usage and ensure all employee data is up-to-date. - Assist in organizing company events, travel coordination, and compliance checklists. - Prepare reports for leadership as required. Required Skills & Qualifications:- - Bachelor’s degree - 5–9 years of hands-on HR experience, preferably in service-based or BPO/RPO setups. - Excellent understanding of HR operations, labor compliance, and documentation. - Strong attention to detail and a proactive approach to employee discipline and support. - High emotional intelligence, maturity, and integrity in handling sensitive matters. - Excellent written and verbal communication skills (English proficiency required). Preferred:- - Experience supporting U.S. client-aligned teams. - Prior experience handling performance & conduct issues independently. - Familiarity with HR software/HRMS tools. What We Offer:- - An opportunity to work closely with top leadership and directly impact HR policies. - Transparent, performance-driven culture with clear expectations. - Room for professional growth in a respected offshore recruitment company. Benefits:- - Best Work Culture, Amazing Staff, Greater involvement - Regular Monthly Paycheck + Incentives + Bonuses - Cab Services | Pick-up & Drop - Free Tea, Coffee