15h Left Associate Sales Force Developer

4 weeks ago

Hyderabad India NxtWave Full time

Job Description Role Overview We are seeking a dynamic CRM Developer to plan, implement, and optimize NxtWave's CRM ecosystem. This role is responsible for system integrations, data management, and performance enhancement, ensuring that the CRM platform drives business growth and user engagement. The CRM Developer will collaborate closely with CRM Administrators and cross-functional teams to deliver scalable CRM solutions aligned with organizational goals and customer experience excellence. Key Responsibilities Strategic Planning & Implementation - Plan and execute CRM strategies that align with business and customer objectives. - Monitor CRM performance and identify opportunities for optimization and automation. - Manage integrations with business tools and ensure smooth data flow across systems. - Leverage CRM capabilities to drive operational efficiency and process improvements. Data Management & Optimization - Analyze and enhance data capture processes for accuracy and completeness. - Prioritize system tasks and improvements based on business impact. - Maintain clear documentation of CRM configurations, workflows, and processes. Collaboration & Communication - Work with sales, marketing, and service teams to align CRM solutions with user needs. - Engage stakeholders to gather feedback, communicate updates, and align priorities. - Support user training and adoption to ensure effective use of CRM features. Continuous Improvement & Innovation - Stay current with CRM trends, emerging technologies, and best practices. - Continuously identify ways to enhance user experience and system scalability. Qualities We Value - Analytical, detail-oriented, and data-driven mindset. - Strong problem-solving and troubleshooting capabilities. - Collaborative, adaptable, and proactive in driving improvements. - Excellent communication across technical and non-technical audiences. - Passion for continuous learning and innovation. Qualifications & Skills Education: Bachelor's degree in Business Administration, Information Technology, or related field. Experience: 24 years in CRM development, CRM product management, or similar roles. Foundational Skills: - CRM strategy execution and project management. - Data analysis and decision-making. Technical Skills: - Hands-on experience with CRM platforms (Salesforce, Zoho, or Microsoft Dynamics). - CRM integration and data migration management. - Ability to provide technical troubleshooting and end-user support. Why Work with Us - Career Growth: Opportunity to advance in a dynamic, innovation-driven environment. - Impactful Work: Play a key role in optimizing CRM systems that empower multiple teams. - Collaborative Culture: Work with a diverse, inclusive, and high-performing team. - Innovation-Driven: Continuous improvement mindset backed by strong leadership support.

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