Services Sales Manager

5 days ago

Gurgaon, Haryana, India Black Box Full time
Job Description

Key responsibilities-

- Responsible for selling services along with team which include Annual Maintenance Contracts, Managed Services Contracts, Facility Management Services, SOC, NOC ,Resident Engineers & other services.
- Should have working knowledge on RFP/Tenders/Bids to support team for achieving numbers.
- Identified new market segments and significantly expanded the existing customer base.
- Should have good relationship with C leave people in the industry across India.
- Added advantage if have good relationship with some OEM like Avaya, Cisco, Juniper, Extreme, Palo Alto, Alcatel, Allied Telesis, Comm scope, Belden & in secure/Connect domain.
- Developing beneficial relationships with key accounts and provide appropriate support to team based on the requirements for achieving targeted services sales.
- Execution of national plan and Key Business development initiatives for services sales.
- Coordinating with customers to communicate the SOW of support , pricing and building brand image.
- Responsible primarily for driving sales of Services Sales to the current and hunting set of accounts, and ensure regular & repetitive business along with new accounts generation.
- Support the Vertical sales and Services team with the right service positioning, information and pricing for integrated deals
- Focusing on customer satisfaction by handling customer feedback and minimizing customer grievances.
- Development of long-term strategic business plan as well as quarterly tactical plans to execute business.
- Organizing and generating deep customer insight to enhance sales force productivity and efficiency.
- Managing administrative tasks such as data collection, processing information, completing documentation and compiling documents for successful processing of services sales orders.
- Proactively monitoring, maintaining high levels of quality, accuracy, and consistency in services sales efforts.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- Preparing and publishing Services sales Reports on weekly, monthly and quarterly basis.
- Accurately analyzing and assessing statistical data and create services sales reports.

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