L&d Lms-sr.executive

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Role Purpose Management and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration Key accountabilities and decision ownership Create and update classroom and online courses trainings in the Learning Management System LMS Load test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing Enrolment Mark attendance of learners for classroom sessions where this has not been carried out online Become a virtual member of the LMS community Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement Deliver learning requests tasks within the KPI s set e g SLA TAT Quality Scheduling and execution of planned training Track and Monitor attendance feedbacks and effectiveness Share with respective stake holders and raise flags when required Managing learning management system Vendor management instructor evaluation Helping trainees in solving all training queries Overall management of all calendar and ad hoc program Maintaining training material approved instructors and contents repository Marinating financial PR PO tracker Providing all relevant reports based on training data Coordination with SCM Supply Chain Mgmt team Marinating and updating Training Process and procedure documents repository Introduce and Implement ideas for training assessment effectiveness measures improvement Delivers Training Programs Modules based on training plan requirements and according to a business-driven scheduleDesigns and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences Core competencies knowledge and experience 2-3 years work experience in training HR operations Domain knowledge for e-learning classroom and virtual class learning administration in any LMS platform LMS configuration LMS administration SuccessFactor knowledge desirable Advantage if worked in Shared services environment Should be able to converse effectively with global employees stakeholders Must have technical professional qualifications BSc MSc BCom BA BBA MBA Training and Development LMS knowledge preferably SuccessFactor Basic MS Office India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 10 Best Workplaces for Millennials Equity and Inclusion Top 50 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey