Customer Care Executive

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at...

- Manage incoming calls, chats, and emails according to established targets.- Maintain average handling time (AHT) of calls in line with process objectives and specifications.- Address product or service issues by understanding the customer's concerns to ensure satisfaction.- Ensure all interactions adhere to quality standards.- Follow up on customer...

About ANNY:ANNY is a modern, fashion-forward brand redefining luxury in India. We're disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable- filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, we're the go-to destination for...

We are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...

Job OpportunityGreetings from our organizationHere we are with a designation opportunity for the customer care executive role in an international process setting.Key Requirements:Should have at least 12 months of experience in chat, voice support and documentation verification processes.Must be aware of all KPIs and KRAs.Must be flexible with shift timings...

Job DescriptionTo monitor & supervise the customer service team & ensure all complaints are resolved inTurnaround times definedCoordinating with Department Heads & ensure all complaints are resolved in Turnaroundtime definedBringing Escalations to senior management timelyImprove customer service at training centres by monitoring & also physically auditing...

Job DescriptionJob description- Managing incoming calls & customer service inquiries.- Handle customer complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution- Follow communication procedures, guidelines & service policies.Required Candidate profile- Managing incoming calls & customer service...

Job Description : - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. Eligibility: Graduate Freshers People With 1 year CCE BPO Experience Educational Qualification: Any...

Job Description : - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: - 3 plus...

At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills ...