Property And Casualty Insurance Claims Process

4 weeks ago

Noida, Uttar Pradesh, India 2COMS Full time

Job Title P C Insurance Team Lead Location Noida Experience 7 years in claim processing Requirements Requirements Graduate or Post graduate with 7 years of experience Experience in dealing with international clients Preferred Must have Property and Casualty P C Insurance experience Should have claims adjudication and adjusting experience Experience in end-to-end claims processing Minimum 2 years of experience in a team handling role Preferably CPCU or equivalent insurance designation Position Summary The job holder will be responsible for managing a team and overseeing all relevant technical operational processing activities This role also involves providing direct assistance to underwriting teams as needed along with people management performance appraisals and client interaction Skills and Competencies Effective communication skills Strong people management skills Sound knowledge of property and casualty underwriting Commercial awareness and understanding of the insurance market Problem-solving and decision-making abilities Basic knowledge of regulatory and legal compliance issues Excellent numeric analytical and written skills Effective prioritization and organizational skills Proficiency in Microsoft Word Excel and Outlook Primary Responsibilities Monitoring the performance of a team of Claims adjusters and providing timely feedback Conducting employee performance reviews Assisting with the professional development of the team Setting objectives and managing the team s progression Coordinating with internal customers and maintaining the flow of work Ensuring SLA adherence Preparation and review of reporting packs for senior management and stakeholders Additional Responsibilities Ensuring appropriate performance metrics are in place and accurately reported Identifying issues and implementing remedial action including staff training Identifying and implementing opportunities for streamlining claims activity Ensuring Standard Operating Procedures and User Guides reflect current procedures Facilitating and monitoring new activities transitioned to the service provider Assisting with the investigation and resolution of data quality issues Assisting with the testing and roll out of new IT initiatives

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