It System Administrator For Mumbai

4 weeks ago


Mumbai, Maharashtra, India RECEX Full time

Job Summary The IT Systems Administrator is responsible for managing and maintaining operating systems software packages and databases as well as addressing customer queries and troubleshooting issues This role involves monitoring server applications performing beginning and end-of-day server activities and ensuring effective document verification using the latest technology Key Responsibilities Operating Systems Manage and maintain various Windows operating systems XP Vista Seven Eight Ten Eleven andIT Android devices Software Packages Proficient in using and troubleshooting Microsoft Office suite Word Excel PowerPoint KYC Operations Conduct document verification using the latest technology Scrutinize forms verify and open accounts in DP and KYC back office Modify KRA CKYC uploads in relevant software Database Management Handle SQL databases SQL 2008 2012 including creation backup and restoration Odin Software Install and manage Odin Manager software Install and configure various roles such as Admin Chief Diet Dealer WebAdmin Aero Server Management Perform Beginning of the Day BOD and End of the Day EOD activities for servers Monitor applications and server performance Customer Support and Troubleshooting Address and resolve customer queries and issues Troubleshoot trading software including Odin web-based platforms and mobile applications like Wave Remote Tools Utilize remote tools such as Team Viewer Any Desk LogMeIn Go to Assist and Sectona for remote support Ticketing Tools Manage and respond to tickets using Zoho com and Zen desk Qualifications Proficiency in managing multiple versions of Windows operating systems and Android Advanced knowledge of Microsoft Office suite Experience with KYC processes and document verification technology Expertise in SQL database management Familiarity with Odin Software and related configurations Strong understanding of server management including BOD EOD activities Excellent troubleshooting skills for both software and hardware issues Proficiency with remote support tools and ticketing systems Strong customer service skills and ability to address and resolve issues effectively Skills Analytical and problem-solving skills Effective communication and customer service skills Ability to work independently and as part of a team Strong organizational and time management skills Attention to detail and accuracy


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