Urgent Search Restaurant Manager

1 day ago

Solim GA IN Thalassa Greek Taverna Full time

About Thalassa Thalassa is Goa s premier Greek restaurant and nightlife destination famous for its sunset views signature Mediterranean cuisine and high-energy nightlife in Siolim As we continue to expand our legacy we are looking for a passionate and disciplined Restaurant Operations Manager to uphold and elevate our guest experience and operational standards Position Summary As the Restaurant Operations Manager you will oversee the end-to-end restaurant and bar operations manage service quality maintain brand SOPs and ensure all departments function smoothly You will be the key point of contact for internal coordination guest satisfaction and operational profitability Key Responsibilities Operational Oversight Manage day-to-day operations across FOH Service Bar Reservations and BOH Kitchen Stewarding Lead shift briefings and ensure shift handovers are documented properly Ensure smooth coordination between kitchen service and bar teams Supervise night operations especially during weekends and live events Team Management Lead and manage a team of 60-80 staff including captains stewards bartenders and hostesses Monitor performance attendance grooming and discipline Drive daily briefings training programs and service upgrades Guest Experience Service Maintain high standards of service ambience and hygiene Personally handle VIP guests complaints and special events Conduct floor walk-throughs to ensure tables bar counters and guest zones are managed proactively Inventory Compliance Finance Manage stock controls wastage monitoring and vendor coordination Ensure compliance with licenses FSSAI excise fire safety and local regulations Maintain daily sales reports expense trackers and coordinate with the Accounts team for vendor payments and monthly P L Event Coordination Collaborate with events and marketing teams for theme nights DJ line-ups and private bookings Maintain coordination with kitchen and bar teams for set menus and special service protocols KPIs Key Performance Indicators Guest Satisfaction Score Google Zomato TripAdvisor ratings Minimum 4 5 average Table Turnover Efficiency 3x per table per evening during peak season Staff Attendance Retention Maintain below 5 monthly absenteeism Cost Control Metrics Maintain F B cost within target e g Food - 28-32 Liquor - 18-22 Complaint Resolution Time 90 complaints addressed within 10 minutes Inventory Variance Keep shrinkage below 2 Revenue Targets Achieve monthly targets as set by Management based on seasonality Qualifications Requirements Graduate Diploma in Hotel Management or equivalent Minimum 5-7 years of experience in high-volume F B or nightlife venues Previous experience in Goa s hospitality nightlife circuit is preferred Strong knowledge of service SOPs POS systems e g PetPooja POSist and inventory tools Proficiency in English Hindi and Konkani are advantageous Should be flexible with late-night shifts weekends and holidays Job Types Full-time Permanent Benefits Food provided Health insurance Provident Fund Work Location In person Application settings Application method Email Require CV Yes Job Type Full-time Pay 40 000 00 - 50 000 00 per month Benefits Food provided Provident Fund Work Location In person

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