Team Leader

4 weeks ago


Chennai Tamil Nadu, India 2COMS Full time

Team Leader Loan Servicing at a Leading Multinational Corporation in Chennai Experience At least 7 years of relevant experience including a minimum of 1 year in a Team Leader role Location Chennai CTC 8 5 LPA Shift US Shift Notice Period Immediate-30 Days Qualifications Over 4-5 years of experience in supervising teams in US Mortgage Servicing operations Proficient in managing US Mortgage Servicing operations with teams of 25-30 associates in an outsourced environment Customer-centric approach with the ability to foster strong relationships with teams and all organizational customers Thorough knowledge of US mortgage servicing domain Ability to perform effectively under pressure meet deadlines and take responsibility for performance Strong time management multitasking and organizational skills Exceptional interpersonal skills with all levels of organizational customers and team members Responsibilities Key Duties Supervising complex US Mortgage Servicing operations on a daily basis Independently resolving outstanding issues and communicating escalating problems to clients and Senior Management Participating in industry initiatives and working groups as necessary Driving productivity and efficiency within the team Analyzing reports and validating the accuracy of the data with the ability to identify significant variances Taking complete ownership of the team


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