Team Leader

2 days ago

Ambattur Chennai Tamil Nadu, India VCARE Full time ₹ 4,00,000 - ₹ 4,80,000 per year

Team Leader

Key Performance Indicators (KPIs):

Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.

Leads to Footfall conversion rate

Call quality scores

Team adherence and attendance

Customer satisfaction (CSAT/NPS)

Lead TAT and pipeline management

Proficiency with CRM software, Dialler, and MS Office (Excel, Macros, Pivots, Charts)

Maintain strong knowledge of Telesales related associated services to respond to complex customer queries

Job Types: Full-time, Permanent

Pay: From ₹400,000.00 per year

Benefits:

  • Leave encashment
  • Provident Fund

Work Location: In person

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