Only 24h Left: AxisPhone:Customer Service Specialist
3 weeks ago
Job Description Axisphone: Customer Service specialist Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub-Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. AbouttheRole The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving quality targets and other key performance indicators, Cross-selling / upselling products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage
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AxisPhone:Customer Service Team Lead
3 weeks ago
Mumbai, India Axis Bank Full timeJob Description AxisPhone:Customer Service Team Lead - Non Voice INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone:Service Head - Voice Is a Team leader Yes Team Size: 15-20 Grade: Manager/Senior Manager Business: Retail Operations Department: Axis Phone Sub-Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis...
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(Only 24h Left) Specialist
3 weeks ago
Chennai, India Flex Full timeJob Description Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our...
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AxisPhone:Customer Service specialist
4 weeks ago
Noida, India Axis Bank Full timeJob Description Customer Service specialist - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub-Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact...
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Chennai, India CohnReznick Professional Services Pvt Ltd Full timeJob Description Job Description Proposal Specialist - End to end tax proposal management (8 12 hours daily depending on volume of assignments). - Focused mainly on final review of self-service proposals, and templated tax proposals. ii. Provide proposal support iii. Shred Proposal and create Strawman (2 -4 hours) iv. Schedule and Host Kickoff Call (1-2...
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Bengaluru, India Deutsche Bank Full timeJob Description Operations Service Specialist, AVP Position Overview Job Title: Operations Service Specialist, AVP Location: Bangalore, India Role Description - Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. - The department is responsible for the...
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Only 24h Left! SPECIALIST
3 weeks ago
Hyderabad, India HCL Technologies Limited Full timeJob Description Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry...
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Axisphone:customer Service Specialist
3 weeks ago
Chennai, Tamil Nadu, India Axis Bank Full timeCustomer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub-Department Axis Phone Location Mumbai Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects virtually through the inbound contact center to provide a seamless...
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Contracts Specialist
4 weeks ago
Chennai, India myGwork - LGBTQ+ Business Community Full timeJob Description This job is with Elsevier, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Contracts Specialist Are you detailed focused and enjoy advising on rights and permissions Would you like to join a company that helps advance science, technology...
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[Only 24h Left] Inter
2 weeks ago
Delhi, India Letsfin Tech Pvt Ltd Full timeJob Description - We are looking for graduate and masters passout candidate only. Or 3 Month left in last year of college education. - Minimum internship duration in 6 Month. Not less than 6 month - Stipend upto Rs. 3000 - Able to work from office 2-3 days a week. - Looking for people from Delhi/NCR only. - Office - Tughlakabad Village - Interview will be...
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▷ Only 24h Left! Lead Generation Specialist
4 weeks ago
Indore, India Hiteshi Infotech Pvt. Ltd. Full timeJob Description Position: Lead Generation Specialist- IT Service Based Required Experience: 2+ Years Location: Indore Note: We are looking for candidates based in Indore only. Position Summary: We are seeking an experienced Lead Generation Specialist with a background in IT sales and services. The ideal candidate will have a proven track record in end-to-end...
