Only 24h Left SPECIALIST

3 days ago

Hyderabad India HCL Technologies Limited Full time

Job Description Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit Admin-QUALYS,SOC Job Summary The Support Operations Administrator plays a crucial role in ensuring seamless operations and exceptional customer service within the organization. This position is responsible for independently resolving technical issues, providing on-call support, and conducting root cause analyses to enhance service quality and customer satisfaction. The role emphasizes adherence to quality standards and continuous improvement in support processes. (1.) Key Responsibilities 1. Provide Expert Support For On-Call Escalations By Leveraging Qualys And Soc Tools, Ensuring Swift Resolution Of Incidents And Minimizing Downtime. 2. Conduct Thorough Root Cause Analysis Of Issues Using Soc Methodologies, Identifying Trends And Implementing Preventive Measures To Enhance System Stability. 3. Create And Maintain A Comprehensive Knowledge Base By Documenting Solutions And Processes, Facilitating Knowledge Transfer Among Team Members. 4. Train And Mentor New Analysts, Fostering A Collaborative Environment And Contributing To The Overall Skill Development Within The Support Team. 5. Independently Manage And Resolve Tickets Within Agreed Service Level Agreements (Slas), Ensuring Timely Responses And Effective Troubleshooting. 6. Enhance Customer Experience And Satisfaction (Csat) By Achieving High Rates Of First Call Resolution And Minimizing The Number Of Reopened Cases. Skill Requirements 1. In-Depth Knowledge Of Qualys And Soc Operations. 2. Solid Understanding Of Ticketing Systems And Incident Management Processes. 3. Proficiency In Root Cause Analysis And Problem-Solving Methodologies. 4. Familiarity With Customer Service Best Practices And Performance Metrics. Certification 1. Optional But Valuable Certifications: Qualys Certified Specialist, Soc Analyst Certification. Skill (Primary) Information Security-Vulnerability Management-Tools

  • Only 24h Left: Graphic Designer in Ahmedabad

    3 weeks ago

    Ahmedabad, India Left of Centre Marketing Full time

    Job Description Key Responsibilities - Collaborate with the team to ensure consistency of designs across various media outlets - Create compelling and effective logos, designs, print, and digital media - Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends About Company: Left Of Centre...

  • (Only 24h Left) Specialist

    5 days ago

    Chennai, India Flex Full time

    Job Description Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our...

  • ▷ (Only 24h Left) Investment Specialist

    2 weeks ago

    India GenesisCipher Labs Full time

    Company Description GenesisCipher Labs is a FinTech infrastructure startup focused on building secure blockchain protocols. These protocols include stablecoins, oracles, and payment systems, all aimed at making finance transparent, decentralized, and accessible. Role Description This is a contract remote role for an Investment Specialist. The Investment...

  • Only 24h Left! SEO Specialist

    4 weeks ago

    India DecodeUp (P) Limited Full time

    Job Description Solutions OUR KEY SOLUTIONS Commerce e-commerce solutions B2B solutions Enterprise edge B2C, D2C solutions Customer first Community Custom-built interactive portals MORE Website design & development Mobile applications Custom web applications Graphic design Digital marketing Services OUR SERVICES Website design and development Simplifying...

  • ▷ Only 24h Left: Sales Specialist

    4 weeks ago

    Bengaluru, India BlueSkyCSR Full time

    Job Description About BlueSkyCSR BlueSkyCSR is India's only NABCB-accredited independent impact assessment body for CSR projects, recognized for its rigorous, evidence-based approach to measuring social impact. It is also one of the very few entities recognised by ICMAI & SEBI to conduct social assessments for social projects listed on the Social Stock...

  • Admissions Specialist

    3 weeks ago

    Visakhapatnam, India DisenoCreaa Digital Full time

    Job Description Company Description DisenocreaA Hiring for an International School. Role Description This is a full-time on-site role for an Admissions Specialist located in Visakhapatnam Rural. The Admissions Specialist will be responsible for managing the admissions process, maintaining records, and communicating with potential students and families. Daily...

  • ▷ Only 24h Left: Support Specialist

    2 weeks ago

    Noida, India Set & Forget Investors Full time

    Job Description Role Description This is a full-time, on-site role located in Noida for a Support Specialist. The Support Specialist will be responsible for providing technical support and troubleshooting, assisting customers with inquiries, analyzing and resolving issues, and communicating effectively with team members and clients to ensure satisfaction....

  • Only 24h Left: Email Marketing Specialist

    3 days ago

    Hyderabad, India Scry AI Full time

    Job Description Position: Email Marketing Specialist Location: India (Remote) Employment Type: Full Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in B2B Email Marketing, Campaign Management, or Marketing Automation Company Description Scry AI is a research led enterprise AI company that builds intelligent platforms for BFSI, insurance,...

  • Talent Acquisition Specialist

    1 week ago

    Mumbai, India VicTree Solutions Full time

    Job Description VicTree Solutions is hiring for an TA Specialist to join our team in Borivali, Mumbai, India. If you have experience either as an in house or agency recruiter, who has dealt with a recruitment process from start to finish, including sourcing, interviewing, offers and onboarding, then we'd love to have a chat with you. *** Mumbai candidates &...

  • ▷ [Only 24h Left] Collections Specialist

    3 weeks ago

    Pune, India GTT Full time

    Job Description About GTT GTT connects people across organizations, around the world and to every application in the cloud. Our clients benefit from an outstanding service experience built on our core values of simplicity, speed and agility. GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking...